Summary
Overview
Work History
Education
Skills
Timeline
Generic

Angelita Lizarraga

Tucson

Summary

Hispanic women, Diligent & Dependable worker with solid foundation in maintaining cleanliness and guest satisfaction. Known for consistently exceeding room preparation standards and effectively addressing guest needs. Demonstrated expertise in time management and attention to detail.

Overview

8
8
years of professional experience

Work History

Room Attendant

Marriott
07.2024 - Current
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Achieved time management goals by following designated schedules and completing assigned tasks within allotted time frames.
  • Reduced guest complaints by maintaining a high standard of cleanliness in all assigned rooms.
  • Vacuumed carpets, mopped floors and dusted surfaces to maintain spotless environment.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Vacuumed, dusted and maintained common areas, hallways, and waiting areas at elevators.
  • Assisted housekeeping management with inventory control, reducing wastage and ensuring adequate supplies for daily tasks.
  • Inspected guest rooms to replenish soap, paper towels and toiletries.
  • Checked appliances in guest rooms to determine good working order.
  • Ensured positive guest experiences with prompt response to special requests and additional services.
  • Performed deep-cleaning assignments on a regular basis to maintain the hotel''s overall appearance and appeal for both new and returning guests alike.

House Cleaner

The Cleaning Authority
04.2024 - 07.2024
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
  • Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
  • Maintained a safe working environment through proper use of cleaning products and equipment.
  • Developed strong relationships with clients through consistent high-quality service and friendly interactions.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Emptied trashcans and transported waste to collection areas.
  • Assisted fellow house cleaners when needed during busy periods or staff shortages.

Housekeeper

Aloft Hotel
01.2024 - 04.2024
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.

Housekeeper

Travelodge By Wyndham
10.2023 - 01.2024
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.

Housemen

JW Marriott
05.2023 - 10.2023
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Reported found guest articles and merchandise damage to managers on duty.
  • Assisted in inventory management through timely restocking of housekeeping supplies and linens as needed.
  • Gathered linen supplies and organized linen closets for prompt room restocking.
  • Delivered exceptional customer service through friendly interactions with guests while addressing their needs or concerns promptly.

Houseman

A/C Marriott
12.2022 - 05.2023
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Reduced the spread of germs by sanitizing high-touch surfaces such as doorknobs and handrails.
  • Cleaned floors with sweeping, dusting, damp or wet mopping and disinfecting.
  • Handled delicate fabrics with care, ensuring proper handling methods were employed to prevent damage or fading during laundering processes.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.

Sales Associate/Cashier

Camping World
05.2022 - 08.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Membership sales

Sales Associate

Vxi global solutions
06.2019 - 10.2019
  • Enhanced customer satisfaction with timely resolution of complex technical problems.
  • Leveraged strong communication skills to convey complex information clearly during customer interactions, improving client understanding of resolutions provided.

MSO

C3/CustomeContactChannels
03.2018 - 05.2018
  • Skilled at working independently and collaboratively in a team environment.
  • Processed policy updates and changes accurately, ensuring client needs were met in a timely manner.
  • Assisted with day-to-day operations, working efficiently and productively with callers.
  • Managed high call volume while maintaining professionalism, empathy, and attention to detail in each interaction.

Crew Member

Five Guys
05.2017 - 12.2017
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.

Education

Master of Science - Cellular And Molecular Biology

University of Arizona
Tucson, AZ

High school diploma -

Primavera Online High School
Tucson, AZ
07.2017

Skills

  • Cleaning Experience
  • Kitchen Experience
  • Sales
  • Retail Sales
  • Food Preparation
  • Cashiering
  • Merchandising
  • Stocking

Timeline

Room Attendant

Marriott
07.2024 - Current

House Cleaner

The Cleaning Authority
04.2024 - 07.2024

Housekeeper

Aloft Hotel
01.2024 - 04.2024

Housekeeper

Travelodge By Wyndham
10.2023 - 01.2024

Housemen

JW Marriott
05.2023 - 10.2023

Houseman

A/C Marriott
12.2022 - 05.2023

Sales Associate/Cashier

Camping World
05.2022 - 08.2022

Sales Associate

Vxi global solutions
06.2019 - 10.2019

MSO

C3/CustomeContactChannels
03.2018 - 05.2018

Crew Member

Five Guys
05.2017 - 12.2017

Master of Science - Cellular And Molecular Biology

University of Arizona

High school diploma -

Primavera Online High School

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Angelita Lizarraga