Summary
Overview
Work History
Education
Skills
Accomplishments
Interests
Timeline
Generic

Angie Guerrero

San Tan Valley

Summary

Deli Manager with a proven track record at Fry's Marketplace, excelling in customer service and employee supervision. Enhanced sales through innovative merchandising strategies and streamlined operations, achieving significant improvements in efficiency. Skilled in inventory management and fostering team collaboration, ensuring compliance with health and safety standards.

Overview

31
31
years of professional experience

Work History

Deli Manager, Cheese Master, Book Keeper/Manager

Fry's Marketplace
11.2008 - Current
  • Maintained an organized workspace, facilitating efficient workflow and reduced preparation time.
  • Trained, supervised and evaluated deli staff to align compliance with health and safety regulations.
  • Addressed customer concerns promptly and professionally, resolving issues to their satisfaction.
  • Trained new team members on deli procedures, ensuring consistency in product quality and service levels.
  • Increased deli sales by implementing innovative merchandising and promotional strategies.
  • Enhanced customer satisfaction by maintaining high-quality standards for deli products and services.
  • Streamlined deli operations through effective scheduling, inventory management, and staff training.
  • Inventoried food products and associated materials on weekly basis.
  • Conducted regular performance evaluations for staff members, providing constructive feedback for professional growth.
  • Led team meetings regularly, fostering open communication among staff members about challenges or opportunities for improvement within the department.
  • Improved efficiency in ordering processes, avoiding stockouts while minimizing overstock situations.
  • Collaborated with other departments to coordinate deli promotions and verify proper stock levels.
  • Developed pricing strategies to maximize profits while maintaining customer satisfaction.

Senior Clerk

Sprouts Famers Market
08.2023 - 03.2025
  • Prioritized workload effectively managing multiple tasks at once maintaining focus under pressure while meeting deadlines consistently.
  • Enhanced customer satisfaction by providing exceptional service and product knowledge.
  • Provided excellent customer service, addressing inquiries and resolving issues promptly.
  • Assisted in training new deli clerks, sharing best practices and providing ongoing support.
  • Improved workflow efficiency by optimizing counter layout and organization strategies.
  • Contributed to a positive work environment by maintaining open communication with colleagues and management alike.
  • Reduced food waste by closely monitoring inventory levels and rotating products as needed.
  • Ensured accurate pricing of all deli items through diligent label maintenance and verification procedures.

Business Sales Manager

Dillards Department Store
03.2022 - 10.2022
  • Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
  • Developed and implemented comprehensive salesperson training program.
  • Increased sales volume and expanded product line to new clothing retailers.
  • Developed innovative marketing campaigns to increase engagement with target demographic and drive brand exposure.
  • Built strong relationships with key clients, fostering long-term partnerships and repeat business.
  • Cultivated a positive team culture that fostered collaboration, motivation, and employee retention within the sales department.

Elderly Caregiver

Air Force Village West
01.1995 - 07.2001
  • Offered companionship and kindness to elderly patients.
  • Assisted with personal hygiene tasks such as bathing, grooming, dressing, feeding, toileting giving attention to detail.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Maintained clean, safe, and well-organized patient environment.
  • Assisted clients in maintaining a safe and clean living environment, promoting health and wellbeing.
  • Cleaned house, ran errands, manage laundry.
  • Administered medications following prescribed instructions to alleviate symptoms and discomfort, monitoring client reactions.
  • Assisted clients with physical therapy exercises to maintain and improve strength, flexibility and balance.

Education

Ramona High School
Riverside, Ca.

Skills

  • Customer service
  • Employee supervision
  • Task delegation
  • Inventory management
  • Team direction
  • Ordering supplies
  • Food safety compliance
  • Associate training and couching daily
  • Merchandising strategies
  • Sanitation standards
  • Scheduling
  • Sales promotion
  • Catering services
  • Worker scheduling
  • Health and food safety audits

Accomplishments

I am certified Cheese Master. Trained with Murryas Cheese experts in New York City.

  • Achieved Cheese expert knowledge effectively.

Earned a certification in book keeping

  • Supervised team of devoloped staff members.

Interests

  • I enjoy sketching and drawing, which helps improve my creativity and attention to detail
  • Crafting and DIY Projects
  • I have a passion for photography and editing photos
  • Interior Design
  • Creative Writing
  • Party planner


Timeline

Senior Clerk

Sprouts Famers Market
08.2023 - 03.2025

Business Sales Manager

Dillards Department Store
03.2022 - 10.2022

Deli Manager, Cheese Master, Book Keeper/Manager

Fry's Marketplace
11.2008 - Current

Elderly Caregiver

Air Force Village West
01.1995 - 07.2001

Ramona High School
Angie Guerrero