Angie Perez
Phoenix
Summary
Highly organized healthcare and administrative professional currently serving as the sole Neurosurgery Procedure Scheduler for Phoenix Children's Hospital. Experienced in physician support, healthcare operations, complex scheduling, project coordination, workflow improvement, onboarding, vendor management, and patient experience. Recognized for building strong relationships, solving problems proactively, and coordinating highly specialized neurosurgical and epilepsy procedures.
Overview
8
8
years of professional experience
Work History
Neurosurgery Procedure Scheduler
Phoenix Children's Hospital
Phoenix
01.2025 - Current
- Sole scheduler supporting the Pediatric Neurosurgery Division
- Coordinate DBS, RNS, VNS, SEEG, LITT, shunts, baclofen pumps and complex neurosurgical procedures
- Collaborate with Neurology, Neurosurgery, Radiology, Neurodiagnostics, OR Services, APPs, vendors and families
- Developed workflow improvements for inpatient LITT and MRI coordination
- Support epilepsy patient coordination and multidisciplinary planning
Patient Care Coordinator
Natural Results Plastic Surgery
01.2023 - 01.2025
- Managed the complete patient journey from lead inquiry through surgery and post-operative care
- Coordinated schedules for surgeons, PA, injectors and aesthetic providers
- Assisted with onboarding, vendor coordination, inventory management and staff training
- Managed financing programs and treatment plans
- Organized marketing events and vendor educational programs
Office Manager
Brickstone Custom
01.2021 - 01.2023
- Managed payroll, AP/AR, bank deposits, onboarding, contracts, liens and compliance
- Coordinated materials, vendors, deliveries and project schedules
- Served as liaison between ownership, contractors, vendors and clients
Front Office Coordinator / Administrative Assistant
Dr. Shaun Parson Plastic Surgery & Skin Center
01.2018 - 01.2021
- Managed front office operations and surgery scheduling
- Created treatment plans and financing proposals
- Supported physician schedules, patient coordination and marketing events
- Utilized TouchMD, Weave and MyMedLeads
Education
GED
Phoenix, USASkills
- Executive Support
- Physician Support
- Healthcare Operations
- Project Coordination
- Process Improvement
- Calendar Management
- Vendor Management
- Onboarding
- Payroll/AP/AR
- Inventory Management
- Microsoft 365
- EMR Systems
- Bilingual English/Spanish
- Attention to detail
- Workflow optimization
Timeline
Neurosurgery Procedure Scheduler
Phoenix Children's Hospital
01.2025 - Current
Patient Care Coordinator
Natural Results Plastic Surgery
01.2023 - 01.2025
Office Manager
Brickstone Custom
01.2021 - 01.2023
Front Office Coordinator / Administrative Assistant
Dr. Shaun Parson Plastic Surgery & Skin Center
01.2018 - 01.2021
GED