Anisa Wells
Mesa
Summary
Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Operations Manager
EOS Fitness
01.2019 - Current
- Oversaw daily operations of the fitness facility, including staff management, facility maintenance, and member relations
- Developed and implemented policies and procedures to streamline operations and improve efficiency
- Managed budget and expenses, identifying cost-saving opportunities while maintaining quality standards
- Led staff training programs to ensure compliance with safety protocols and customer service standards
Assistant General Manager
Stretch Zone
10.2022 - 10.2023
- Assisted in the management of daily operations, including scheduling, inventory management, and staff supervision
- Provided leadership and guidance to staff members, fostering a positive and productive work environment
- Managed client inquiries and concerns, resolving issues promptly and effectively to ensure client satisfaction
- Contributed to marketing efforts to increase brand awareness and drive business growth
- Self-motivated, with a strong sense of personal responsibility.
Receptionist
Prime Eye Care
09.2021 - 10.2022
- Greeted patients and visitors, answering inquiries and providing information about services
- Scheduled appointments, managed patient records, and processed insurance claims
- Handled billing and payment processing, ensuring accuracy and compliance with company policies
- Assisted with administrative tasks as needed, including filing, faxing, and data entry
Education
Bachelor of Criminal Justice -
Benedictine University
Mesa, Az01.2019
Skills
- Problem-solving
- Team leadership
- Customer service
- Operations management
- Microsoft Office
- Communication
- Attention to detail
Certification
- First Aid Certification
- CPR Certification
Timeline
Assistant General Manager
Stretch Zone
10.2022 - 10.2023
Receptionist
Prime Eye Care
09.2021 - 10.2022
Operations Manager
EOS Fitness
01.2019 - Current
- First Aid Certification
- CPR Certification
Bachelor of Criminal Justice -
Benedictine University
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