Anissa Colunga
Tucson
Summary
Dynamic and detail-oriented professional with experience at Arizona Eye Consultants, excelling in patient relations and data entry. Recognized for exceptional organization skills and a friendly demeanor, effectively managing multi-line phone systems and enhancing patient experiences. Proven ability to adapt in fast-paced environments while maintaining confidentiality and compliance with health regulations.
Overview
3
3
years of professional experience
Work History
Receptionist
Arizona Eye Consultants
06.2024 - Current
- Managed patient check-in and scheduling using electronic health record system.
- Assisted with phone inquiries, providing information on services and appointment availability.
- Maintained organized patient files and ensured confidentiality of sensitive information.
- Coordinated communication between patients and medical staff to streamline appointment processes.
- Greeted and assisted visitors, ensuring a welcoming front office environment.
- Managed multi-line phone system, efficiently directing calls to appropriate departments.
Barista
Dunkin' Donuts
09.2022 - 09.2024
- Assisted customers with menu selections, providing knowledgeable recommendations to enhance their experience.
- Managed cash register transactions accurately while handling customer payments efficiently.
- Collaborated with team members to maintain a clean and organized workspace during peak hours.
- Implemented best practices for food safety and sanitation in compliance with health regulations.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
Education
Obusman Charter School
Tucson, AZ05-2023
Skills
- Organization skills
- Time management
- Telephone skills
- Data entry
- Customer and client relations
- Greeting and seating clients
- Friendly and outgoing
- Adaptive and creative
Languages
Spanish
Native or Bilingual
Timeline
Receptionist
Arizona Eye Consultants
06.2024 - Current
Barista
Dunkin' Donuts
09.2022 - 09.2024
Obusman Charter School
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