Anissa Tinoco
Phoenix
Summary
To obtain fulltime employment where I can utilize my skills to the best of my abilities as well as gain experience and expand my knowledge.
Overview
10
10
years of professional experience
2015
2015
years of post-secondary education
Work History
Gaming Inspector
Tohono O’odham Nation
Phoenix
10.2024 - Current
- Conducted thorough inspections of gaming equipment for regulatory compliance.
- Evaluated gaming operations to ensure adherence to established standards and policies.
- Collaborated with management to develop and implement inspection protocols.
- Monitored gaming activities for fairness and integrity in operations.
- Identified potential violations and reported findings to appropriate authorities.
- Assisted in training new inspectors on safety procedures and inspection techniques.
- Maintained accurate records of inspections and compliance reports.
- Monitored surveillance systems within gaming establishments in order to detect any irregularities or suspicious behavior.
- Conducted thorough investigations of potential violations, such as fraudulent activity or illegal gambling.
- Collaborated with law enforcement personnel in order to investigate suspicious activity at gaming establishments.
- Responded promptly to requests for assistance from casino staff members during incidents involving suspected fraud or cheating.
- Ensured that all gaming activities were conducted in accordance with applicable laws and regulations.
- Performed audits daily on slots, gaming tables, cage and non-gaming areas.
- Educated casino staff on changes in gaming industry regulations and standards.
Surveillance Officer
Desert Diamond Casino
Phoenix
12.2019 - 04.2024
- Monitor gaming activity to make sure everyone is playing fairly. Responsible for monitoring the gaming floor, all cage transactions, and other locations for any suspicious activity. Report any activity that may violate company policy or gaming laws.
- Monitoring gaming activity, chip exchanges, and other actions
- Utilizing surveillance equipment (e.g. cameras, one-way mirrors, audio monitors) properly
- Conducting periodic walks of the casino floor and other areas on the property
- Retaining audio and video recordings according to company policy
- Reporting any suspicious behavior via verbal and/or written reports
- Cooperating with other departments of the Casino, close work with Security
- Cooperating with Tohono O'dham Police Department should documented activity lead to a formal criminal charge
- working with Honeywell, Pelco, Delmeire, and synkros, itrack, and virtual Casino
- conducting daily reports on title 31
Security Officer
Vet-Sec Protection Agency
Tucson
12.2018 - 12.2019
- Patrolled Libraries, clinics, Sheriffs Admin
- Assigned post Superior Court
- Prevent vandalism and theft of property
- Protect the physical well being of our clients.
- trained to use the x-ray machine checking for suspicious activity or weapons in baggage before patrons enter the court house
- Prepared detailed reports regarding daily activities, unusual occurrences, maintenance issues
- Addressed problems quickly and reported clear information while working under minimal supervision
Optician Sales Associate
Walmart Vision And Eye Care
Tucson
06.2018 - 12.2018
- Assisted customers with selecting frames and lenses that best suited their needs.
- Provided information on lens types, frame styles and materials, lens coatings, and accessories.
- Calculated measurements for eyewear using optical measuring devices.
- Demonstrated how to insert, remove, and care for contact lenses.
- Explained the benefits of various types of eyewear protection options such as anti-glare coating or UV protection.
- Maintained accurate records of all transactions in computer system.
- Conducted follow-up calls to ensure customer satisfaction with purchase.
- Dispensed contact lenses upon completion of fitting process.
- Scheduled appointments, verified insurance coverage, maintained accurate patient records and assisted with preliminary testing.
Certified Bra Fitter Sales Associate
Dillard's
Tucson
02.2018 - 06.2018
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Processed transactions using a point-of-sale system.
- Organized stockroom shelves according to size, color or style.
- Handled customer complaints in a professional manner.
- Developed promotional strategies to increase sales volume.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Worked with fellow sales team members to achieve group targets.
Patient Transporter
Banner University Medical Center
Tucson
03.2016 - 03.2018
- Collected patient information from nursing staff prior to transport.
- Monitored vital signs during transport when required by the facility or physician orders.
- Delivered specimens to laboratory departments according to established procedures.
- Adhered strictly to HIPAA regulations concerning confidentiality of patient information.
- Assisted patients with entering and exiting vehicles, and transferring from or to wheelchairs or stretchers.
- Secured IV connections, tubing and other medical devices for safe transport.
- Followed all safety guidelines while transporting patients in a wheelchair or bed.
- Lifted patients using proper body mechanics and lifting techniques.
Education
Tucson Magnet High School
Tucson, AZSkills
- Hardworker, ability to work under pressure, superb customer service skills, able to easily take and follow directions, flexible , easily adaptable to different work environments, very observant
proficient in computer systems and software such as Microsoft Word, Pelco, Honeywell, Synkros, Epic, Cerner, Itrack, OSN Surveillance Network, Virtual Casino, Verdocs, and Kronos
Education and Training
other
Timeline
Gaming Inspector
Tohono O’odham Nation
10.2024 - Current
Surveillance Officer
Desert Diamond Casino
12.2019 - 04.2024
Security Officer
Vet-Sec Protection Agency
12.2018 - 12.2019
Optician Sales Associate
Walmart Vision And Eye Care
06.2018 - 12.2018
Certified Bra Fitter Sales Associate
Dillard's
02.2018 - 06.2018
Patient Transporter
Banner University Medical Center
03.2016 - 03.2018
Tucson Magnet High School