Anissia Rivera
Tucson
Summary
Dedicated and resourceful Crew Member prepared to tackle demanding workloads and consistently achieve objectives. Proven experience in organizing supplies and equipment to maximize efficiency and productivity. Collaborative team player with a strong commitment to reaching organizational goals and enhancing overall performance. Eager to contribute skills and enthusiasm to a dynamic work environment.
Overview
5
5
years of professional experience
Work History
Crew Member
Eegees
Tucson, AZ
05.2024 - Current
- Delivered exceptional customer service, enhancing guest satisfaction and fostering repeat business.
- Operated point-of-sale systems accurately, processing transactions efficiently and maintaining cash drawer integrity.
- Collaborated with team members to maintain cleanliness and organization of work areas, ensuring compliance with health standards.
- Led team meetings to discuss performance goals and share feedback, promoting a positive work environment.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Worked well with teammates and accepted coaching from management team.
- Assisted other team members to achieve goals.
EX ED Paraprofessional
Sahuaro High School
Tucson, AZ
01.2024 - 08.2024
- Assisted teachers in implementing individualized education plans for students with diverse needs.
- Supported classroom management to create a positive learning environment for all students.
- Collaborated with educators to adapt instructional materials and resources for student accessibility.
- Monitored student progress and provided feedback to support academic growth and development.
- Developed and maintained supportive relationships with students to enhance engagement and participation.
- Developed strong rapport with students by demonstrating empathy, patience, and understanding during daily interactions both inside and outside the classroom setting.
- Managed challenging behaviors using de-escalation techniques to maintain a safe and productive learning environment for all students involved.
- Participated in ongoing professional development opportunities to stay current on best practices in special education instruction and support services.
- Worked in small groups of two to four students who needed assistance with class work.
EX ED Paraprofessional
Roberts Naylor K-8
Tucson, AZ
11.2022 - 01.2024
- Supported classroom activities by assisting teachers with lesson plans and instructional materials.
- Facilitated individualized instruction to enhance learning for students with diverse needs.
- Monitored student progress and behavior, providing feedback to educators for improvement strategies.
- Collaborated with teachers to create inclusive learning environments fostering student engagement.
- Developed strong relationships with students, encouraging social skills and academic growth.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
- Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
- Enhanced student support by delivering one-on-one and small group assistance in various subjects.
- Supported special education teachers in implementing accommodations and modifications for students with diverse learning needs.
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Supported individualized education plans by assisting students with disabilities in daily activities.
- Participated in professional development workshops to enhance skills in special education practices and interventions.
- Worked with small an large groups of students between 4 to 10 students.
Shift Lead
Eegees
Tucson, AZ
09.2020 - 11.2022
- Supervised daily operations to ensure efficient workflow and optimal team performance.
- Trained new staff on service standards and operational procedures to enhance customer satisfaction.
- Managed inventory levels and assisted in ordering supplies to maintain product availability.
- Implemented process improvements that increased service speed and reduced wait times.
- Resolved customer inquiries and complaints promptly, improving overall guest experience.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
- Managed around 4-5 crew members per shift
FC Associate
Amazon Fulfillment Center
Tucson, AZ
10.2020 - 02.2021
- Separated items according to specifics
- Sending items over to packing
- Scanning personal items from bins and placing them into trays
- Occasionally Assisted with restocking packers stations
Education
High School Diploma -
Grad Solutions
Tucson, Arizona06.2019
Skills
- Very outgoing
- Good with communication
- Reliable
- Team player
- Fast learner
- Multitasking and organization
- Teamwork and collaboration
Languages
English
Timeline
Crew Member
Eegees
05.2024 - Current
EX ED Paraprofessional
Sahuaro High School
01.2024 - 08.2024
EX ED Paraprofessional
Roberts Naylor K-8
11.2022 - 01.2024
FC Associate
Amazon Fulfillment Center
10.2020 - 02.2021
Shift Lead
Eegees
09.2020 - 11.2022
High School Diploma -
Grad Solutions