Anna Kempa

Brand Ambassador

• Enhanced brands awareness by creating promotional events and engaging customers with product demonstrations.
• Generated leads for future business opportunities by collecting customer contact information during presentations and events.
• Educated consumers about product benefits, leading to increased interest and future collaborations.
• Assembled strong relationships with customers and retail partners by ensuring the upmost service from both the catering and operations departments.
• Planning and executing personalized catering events and presentations to create a memorable brand experience for customers.
• Developed strong vendor relationships, securing cost-effective contracts and improving overall service quality.

Catering Manager

• Coordinated logistics for multiple events simultaneously, maintaining seamless operations and timely execution.
• Personally training new team members to ensure accurate, consistent work and overall team performance
• Negotiated competitive pricing with suppliers, resulting in reduced operational costs for the company.
• Increased staff productivity through effective scheduling practices that optimize coverage during catering.

• Overlooked deli operations by implementing inventory management systems and staff scheduling practices.
• Maintained a clean and sanitary deli environment, adhering to health department regulations and company policies.
• Conducted regular audits, providing constructive feedback and coaching opportunities.
• Trained new employees on proper department and store protocols.
• Addressed customer concerns promptly, resolving issues effectively to ensure repeat business and positive word-of-mouth referrals.

• Displayed merchandise in creative and visually appealing ways to draw in traffic and sales on specific items.
• Timely replenished merchandise to reduce stock discrepancies and customer dissatisfaction.
• Utilized strong communication skills to both team members and customers to resolve concerns promptly.