Anna Moorman
Laveen Village
Summary
Dedicated professional with strong customer service skills and a track record of effective communication. Experienced in facilitating student support and building relationships with parents and staff to enhance student success.
Overview
13
13
years of professional experience
Work History
Student Success Associate
Laveen Elementary School District
Estrella Foothills Global Academy
08.2024 - Current
- Facilitated communication between parents, teachers, and administration regarding student welfare.
- Worked with students to discuss their struggles, help them problem solve, and return to class prepared to be successful.
- Ran student behavioral groups in which students learned about advocating for themselves, friendship, and healthy communication with others.
- Often helped manage student behaviors during lunch recess and lunch in the cafeteria.
- Worked alongside the school counselor, school psychologist, and school administration to help with discipline and next steps for individual students.
Administrative Assistant
Grand Canyon University, Office of Student Engagement
Phoenix, AZ
06.2013 - 06.2016
- Streamlined communication processes between departments, fostering collaboration and efficiency.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Education
Post-Bachelorette Degree - Early Childhood Education
Maricopa Community Colleges, Rio Salado Community College
Tempe, AZ02-2007
Bachelor of Arts - Religion And Theology
Taylor College And Seminary
Edmonton, Alberta, Canada05-2005
Skills
- Customer service
- Time management
- Attention to detail
- Computer skills
- Workplace safety
- Decision-making
- Complex Problem-solving
- Relationship building
- Courteous and professional
- Oral communication
- Data entry
Timeline
Student Success Associate
Laveen Elementary School District
08.2024 - Current
Administrative Assistant
Grand Canyon University, Office of Student Engagement
06.2013 - 06.2016
Post-Bachelorette Degree - Early Childhood Education
Maricopa Community Colleges, Rio Salado Community College
Bachelor of Arts - Religion And Theology
Taylor College And Seminary