Anna Pacheco
Glendale
Summary
Resourceful Staff Member known for high productivity and efficient task completion. Specialize in time management, workflow optimization, and clear communication. Excel at teamwork, adaptability, and problem-solving to achieve goals. Committed to enhancing team performance through proactive support and effective collaboration.
Overview
10
10
years of professional experience
Work History
Community and Staff Support Specialist
Arizona Baptist Children Services
Phoenix
05.2024 - Current
- Maintained accurate records of customer interactions and transactions.
- Assisted in the preparation of reports and presentations, utilizing various software tools.
- Collaborated with staff teams to achieve work goals and adhere to deadlines.
- Wrote and submitted reports on industry trends, prompting managers to develop business plans.
- Communicated effectively with customers regarding their inquiries or complaints.
- Assisted with the organization and execution of corporate events and meetings.
- Worked closely with human resources to support employee management and organizational planning.
- Coordinated meeting schedules and prepared necessary materials for team briefings.
- Processed and filed documentation, ensuring accuracy and confidentiality.
- Maintained inventory levels of office supplies, placing orders when necessary.
- Answered phone calls and routed correspondence to appropriate staff members.
- Managed calendars for senior staff, scheduling appointments and meetings.
Director of Education
Iglesia Bautista Central
Phoenix
01.2021 - Current
- I have experience with preparing curriculum for newborns, children, and adults.
- I conduct research on what materials need to be used for teaching, and the methods that best apply for each grade.
- I mostly focus on preparing my team to have summer camp every year for each of our focus groups, which range from babies all the way to the 'Golden Age' group.
- I am a fast learner and get involved in order to grow and develop in order to teach and guide others every year under my ministry.
- With the pandemic, I had the opportunity to move all of our curriculum into a remote setting.
- Sought and managed budgeting for learning and knowledge transference activities.
- Prepared and submitted budget requests or grant proposals to solicit program funding.
- Implemented policies, procedures and programs to carry out educational standards and goals.
- Reviewed and evaluated programs for compliance with state, local and federal regulations.
- Served as a liaison between the school district administration and community groups regarding educational issues.
Payroll Specialist
Phoenix Union High School
Phoenix
01.2015 - 02.2023
- I was in charge of various functions, such as monitoring employees' checks, leave hours, and/or any adjustments needed on a case-by-case basis, inputting tax information, and updating payroll forms to better reflect our department and district as a whole.
- I oversee garnishment procedures.
- I was also responsible for making payments for the district as a whole; for example, state taxes, federal taxes, AEA, TSA's, ASRS, quarterly taxes, and so forth.
- I got my Payroll Certification from Tyler/Visions.
- Performed manual calculations for retroactive pay adjustments or special payments as required.
- Collaborated with employees and supervisors to immediately resolve discrepancies in timesheets.
Education
Associate of Applied Science - Media Arts
Maricopa Community Colleges, Phoenix College
Phoenix, AZ12.2020
Some College (No Degree) - Biblical Counseling
Southwestern Baptist Seminary
Fort Worth, TXSkills
- Excel
- Word
- PowerPoint
- Google Mail
- Google Drive
- Google Calendar
- InDesign
- Adobe programs
- Writing
- Content creation
- Web design
- Experience in leadership
- Active listening
- Adobe software
- Canva
- Customer service
- Team collaboration
- Time management
- Effective communication
- Research skills
- Presentation skills
- Multi-line phone systems
- Operational efficiency
Activities
- Volunteering for Central Baptist Church in kid's ministry, youth ministry, and women's ministry.
- Developing church's website and media accounts.
- Mentoring young adults and teenagers.
- Preparing curriculum for various levels.
- Volunteering with local businesses and ministries in Media Production education.
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Community and Staff Support Specialist
Arizona Baptist Children Services
05.2024 - Current
Director of Education
Iglesia Bautista Central
01.2021 - Current
Payroll Specialist
Phoenix Union High School
01.2015 - 02.2023
Associate of Applied Science - Media Arts
Maricopa Community Colleges, Phoenix College
Some College (No Degree) - Biblical Counseling
Southwestern Baptist Seminary
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