Open To Work
Annalynne Elvambuena
Gilbert
Work Preference
Summary
I am a hardworking and motivated person with experience in customer service, leadership, training, and retail. I enjoy working with people, helping customers, and being part of a team. Throughout my jobs, I have gained experience training employees, managing daily operations, handling customer concerns, and creating a positive environment for both customers and coworkers. I am currently pursuing a degree in Business Management at Arizona State University and am always looking for opportunities to learn, grow, and take on new challenges.
Overview
4
4
years of professional experience
Work History
Corporate Trainer
Pacific Premier Marketing
Woodland Hills
03.2025 - 08.2025
- Collaborated with management to design training programs that directly support corporate objectives.
- Assisted in onboarding new employees through comprehensive orientation sessions.
- Monitored employee training progress to ensure thorough comprehension of materials and readiness for application.
- Clarified goals and expectations for trainees to facilitate learning.
- Presented marketing trends to employees, enhancing their understanding and application in daily tasks.
Sales Associate
TJ Maxx
La Crescenta
11.2023 - 03.2025
- Delivered exceptional customer service by promptly addressing inquiries and resolving issues, contributing to customer satisfaction.
- Operated cash register, processed transactions, and handled customer payments efficiently.
- Organized sales floor and created appealing merchandise displays to enhance customer shopping experience.
- Restocked shelves to ensure adequate product availability.
- Fostered relationships with peers and management to support collaboration and achieve team objectives.
Manager
Bearies Acai
Granada Hills
12.2022 - 09.2023
- Coordinated staff schedules, ensuring optimal coverage for operations
- Hiring / training Staff
- Some accomplishments that I have achieved are helping to open up the second location at the mall. When we first opened I had to create systems and rules for the location as well as finding people to hire. Once I completed all of that, I felt accomplished and motivated to do more.
- Inventory
- Ordering supplies
- Developed engaging content for social media platforms, increasing audience interaction
ACE
Little Caesars Pizza
Chatsworth
12.2021 - 08.2022
- Delivered excellent customer service through effective communication skills.
- Guided customers in product selections and addressed inquiries to enhance shopping experience.
- Greeted customers upon entering the store with a friendly demeanor.
- Monitored and upheld safety and health regulations to ensure a secure environment.
- Organized and maintained work area to support efficient operations throughout shift.
- Built and maintained working relationships with peers and upper management.
Education
Business Management
Arizona State University
Tempe, AZ05-2028
Business Management - Cinematography
Pasadena City College
Pasadena, CAHigh School Diploma -
Chatsworth Charter High School
Chatsworth, CA06-2022
Skills
- Training development
- Facilitation techniques
- Customer service
- Time management
- Leadership
- Employee engagement
- Communication skills
- Training delivery
Timeline
Corporate Trainer
Pacific Premier Marketing
03.2025 - 08.2025
Sales Associate
TJ Maxx
11.2023 - 03.2025
Manager
Bearies Acai
12.2022 - 09.2023
ACE
Little Caesars Pizza
12.2021 - 08.2022
Business Management
Arizona State University
Business Management - Cinematography
Pasadena City College
High School Diploma -
Chatsworth Charter High School