Annamarie George
Glendale
Summary
Developed exceptional interpersonal and organizational skills in a fast-paced environment, seeking to transition into new field. Proficient in managing guest relations and coordinating reservations while maintaining a welcoming atmosphere. Eager to bring these transferable skills to a new professional setting.
Overview
3
3
years of professional experience
Work History
Restaurant Hostess
Chilis's Bar and Grill
Glendale, AZ
09.2023 - Current
- Greet and seat guests, ensuring prompt service and a welcoming atmosphere.
- Manage reservation system, optimizing table turnover and minimizing wait times.
- Coordinate with kitchen and serving staff to facilitate smooth dining experiences.
- Assist in training new hostesses on customer service protocols and operational standards.
- Handle guest inquiries and concerns, providing effective solutions for enhanced satisfaction.
- Monitore dining room flow, adjusting seating arrangements to accommodate large parties efficiently.
- Maintaine cleanliness of entrance area, enhancing overall restaurant presentation.
- Demonstrate strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handle high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answer customer questions about hours, seating, and menu information.
- Take reservations and to-go orders by phone, answer customer questions, and inform of accurate wait times.
Education
Associate of Science -
Glendale Community College
Glendale, CA04-2027
High School Diploma -
Peoria HS
Peoria, AZ05-2023
Skills
- Customer service
- Strong multitasking
- Greeting guests
- Active learning
- Scheduling
- Handling complaints
Timeline
Restaurant Hostess
Chilis's Bar and Grill
09.2023 - Current
Associate of Science -
Glendale Community College
High School Diploma -
Peoria HS