Summary
Overview
Work History
Education
Skills
Timeline
Generic

Annette Sharp

Peoria

Summary

I am a dynamic administrative professional with a proven track record excelling in data organization and customer service. Skilled in Microsoft Excel and team leadership. I enhanced filing systems and improved document retrieval efficiency, ensuring compliance and accuracy. Passionate about fostering productivity and delivering exceptional results in fast-paced environments.

I have experience in managing high-priority tasks, administrative coordination, and office management. Strengths include strong communication skills, problem-solving ability and knowledge of multiple software platforms. Demonstrated ability to create efficient systems leading to improved overall productivity.

I am a highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

25
25
years of professional experience

Work History

Administrative Assistant

Trigon Staff Administrators
Phoenix
10.2020 - Current
  • Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
  • Developed and maintained filing systems for confidential documents and records.
  • Entered data into spreadsheets using Microsoft Excel or other similar programs.
  • Created spreadsheets in Microsoft Excel for record-keeping and reporting.
  • Processed and sent out Workers' Comp Certificates to clients in a timely manner.
  • Kept Workers' Comp policies updated and renewed each month.
  • Conducted Workers' comp audits each year to stay compliant with the state.
  • Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
  • Developed and implemented filing systems, both digital and physical, improving document organization and retrieval efficiency.
  • Answered phone calls and emails to provide information, resulting in effective business correspondence.
  • Answered questions from customers regarding products and services offered by the company.
  • Completed day-to-day duties accurately and efficiently.

Store Manager

Casey's General
Shawnee
06.2002 - 09.2020
  • Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
  • Prepared staff work schedules and assigned team members to specific duties.
  • Strengthened work flow productivity by hiring, managing and developing top talent.
  • Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
  • Ensured compliance with safety regulations and company policies.
  • Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
  • Established store tactics and strategies to achieve operational performance and sales goals.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
  • Resolved customer complaints in a timely manner.
  • Created weekly work schedules for store personnel.
  • Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
  • Managed daily banking activities such as deposits and withdrawals.

Operations and Manual Producer

Kalmar Industries (Ottawa Truck)
Ottawa
04.2000 - 10.2002
  • Organized and executed marketing and distribution strategies for completed projects.
  • Implemented post-production processes, including editing, dubbing, and color grading.
  • Manually produced operations and procedure manuals for fleet trucks.
  • I made multiple copies and bound manuals into a book format for customers.
  • Reviewed final product before distribution ensuring accuracy and quality standards were met.
  • Distributed operations and procedure manuals via shipping method or placing them into the truck manually.
  • Shipped operations and procedure manuals to customers as needed or requested.

Education

Associate of Arts - Business Managment

University of Phoenix
Tempe, AZ

Skills

  • Microsoft Excel
  • Customer service
  • Administer Training Modules
  • Team leadership
  • Inventory management
  • Problem solving
  • Internet research
  • Records administration
  • Verbal communication
  • Data organization
  • Spreadsheet development
  • Payroll and budgeting
  • Filing
  • Excel spreadsheets
  • Staff management
  • Reception oversight
  • Typing 55-60 wpm
  • Scheduling
  • 10-key proficiency
  • Bookkeeping
  • administer training modules

Timeline

Administrative Assistant

Trigon Staff Administrators
10.2020 - Current

Store Manager

Casey's General
06.2002 - 09.2020

Operations and Manual Producer

Kalmar Industries (Ottawa Truck)
04.2000 - 10.2002

Associate of Arts - Business Managment

University of Phoenix

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Annette Sharp