Ansley Brito
Tucson
Summary
Dynamic and results-driven professional with extensive experience at Its Greek to Me, excelling in customer service and team leadership. Proven track record in managing staff performance and enhancing guest experiences. Skilled in payroll processing and inventory management, ensuring operational efficiency while fostering a collaborative work environment.`
Overview
3
3
years of professional experience
Work History
Assistant Manager,
Its Greek to Me
10.2024 - Current
- Staff Management: Hire, train, and schedule FOH staff (servers, hosts, bartenders). Supervise the team during service, manage performance, and resolve any conflicts.
- Customer Service: Oversee the dining room to ensure a top-tier guest experience. Handle customer complaints professionally and maintain a smooth flow between the front and back of house.
- Payroll & Administration:
Payroll: Collect time cards, calculate hours and tips, and process payroll for all FOH staff. Ensure compliance with labor laws.
Liquor Inventory: Conduct regular inventory counts of liquor, beer, and wine. Place orders, receive deliveries, and monitor pour costs to control expenses. - Operations: Maintain the cleanliness and organization of all FOH areas and manage daily cash handling and deposits.
Server
Its Greek To Me
12.2022 - Current
- Provided exceptional customer service by attentively taking orders and addressing guest inquiries.
- Maintained cleanliness and organization of dining area to enhance guest experience.
- Assisted in training new staff on restaurant protocols and service standards.
- Collaborated with kitchen staff to ensure timely food delivery and order accuracy.
Education
Business Administration - Business
Pima Community College
Tucson, AZ12-2025
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
Timeline
Assistant Manager,
Its Greek to Me
10.2024 - Current
Server
Its Greek To Me
12.2022 - Current
Business Administration - Business
Pima Community College