Anthony Flores
Phoenix
Summary
To learn and develop with new ideas to better my development and utilizing what I already know and learn the new skills and tools my manager will coach me to.
Overview
15
15
years of professional experience
Work History
Associate Personal Banker
Wells Fargo
Phoenix
09.2022 - Current
- Build rapport with customers to discover financial needs; Offer financial reviews to build lifelong relationship with my customers; Be a support to the teller team; Working with management to review BCR box; Coach team on BCR question; AT Work Expert; Credit expert; Team member Experience; Follow the importance of ethics and sales and service quality manual; Protect the customer, bank and team with risk management.
Teller
Wells Fargo
Phoenix
02.2018 - 09.2022
- Teller customer experience; Ask question to get to know my customer, leverage cues and STV conversation starters; Cash handling; Protect the customer, bank, and team with risk management; Following and understanding community banking policy and procedures; Implement coaching and feedback from manager to increase knowledge and leadership skills; Practice self-development with a development plan.
Crew Member
Regency Theaters
Commerce
02.2014 - 11.2017
- Cashier, Usher, Maintain Theaters Clean, Walkthroughs, Ticket Taker, Greet Customers, And Assist Customers With Theater Directory.
Cashier
JC Penny
Montebello
10.2014 - 03.2015
- Cashier, Stocking, Inventory, Customer Service, Sales Person, Restocking, Organizing Shelves, Assisting Customers.
Sales Rep.
SYB CLOTHING STORE
Los Angeles
06.2011 - 03.2012
- Customer Service Representative, Cashier, Sell Store Merchandise, Answer Calls, File Paperwork, Maintain Workspace Clean, Assist Translating Customers.
Education
Diploma -
Roosevelt CAS-AEWC
Los AngelesSkills
- Leadership
- Problem-solving
- Self-Confidence
- Organization
- Communication
- Bilingual
- Multitasking
- Professionalism
References
- Jennifer Emery (623) 243-3135
- Yoseni Barraza, (602) 918-7119
- Daniel Peralta (623) 326-7931
- Victor Flores (602) 715-6677
Timeline
Associate Personal Banker
Wells Fargo
09.2022 - Current
Teller
Wells Fargo
02.2018 - 09.2022
Cashier
JC Penny
10.2014 - 03.2015
Crew Member
Regency Theaters
02.2014 - 11.2017
Sales Rep.
SYB CLOTHING STORE
06.2011 - 03.2012
Diploma -
Roosevelt CAS-AEWC