Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Anthony Gamboa

Tucson

Summary

Dynamic professional with extensive experience at Sam's Club, excelling in customer service and inventory management. Proven ability in merchandise handling and relationship building, ensuring a seamless shopping experience. Recognized for dependability and critical thinking, consistently enhancing operational efficiency and customer satisfaction. Committed to maintaining safety standards and fostering a positive environment.

Overview

7
7
years of professional experience

Work History

Lot Associate/Fulfillment Expert

Sam's Club
02.2022 - 11.2025
  • Oversaw daily inventory management, ensuring accurate stock levels and effective organization.
  • Trained new associates on safety protocols and efficient workflow practices.
  • Assisted in maintaining cleanliness and safety standards throughout the lot area.
  • Enhanced customer experience by assisting with vehicle loading and product inquiries.
  • · Served as the first and last point of contact for customers, ensuring a welcoming and professional experience.
  • · Maintained and provided shopping carts to ensure smooth store operations and convenience for members.
  • · Greeted members upon entry, verified memberships, and checked receipts to uphold company policies.
  • · Accurately picked and inspected merchandise from across the store, guaranteeing product quality and customer confidence.
  • · Handled inbound phone calls to resolve member inquiries regarding order status, demonstrating clear communication and problem-solving skills.
  • Responded to customer requests efficiently and with knowledgeable assistance.
  • Provided exceptional customer service, answering inquiries and directing customers to appropriate departments.
  • Greeted customers entering and exiting store and assisted with carts and umbrellas.
  • · Assisted members with loading purchases into vehicles demonstrating attentiveness and commitment to customer satisfaction.

Maintenance Technician

Hobby Lobby
01.2020 - 02.2022

· Assembled household furniture efficiently and accurately, ensuring product quality and customer satisfaction.

· Maintained the store’s appearances all times, supporting a clean and organized shopping environment.

· Assisted multiple departments as needed, demonstrating flexibility and teamwork across store operations.

· Operated and maintained floor care equipment (buffers, vacuums, extractors) to ensure polished and hazard-free surfaces.

· Managed waste disposal and recycling, including safe handling of chemicals and adherence to OSHA standards.

· Conducted routine inspections to identify maintenance needs and promptly reported issues to management.

· Supported facility safety protocols, including spill clean-up, hazard signage, and emergency response assistance.

· Assisted with special projects such as event setup, furniture moving, and seasonal deep cleaning.

Air Conditioning Technician

Kool Air - Air Conditioning
07.2020 - 11.2020
  • Diagnosed and repaired HVAC systems to ensure optimal performance and customer satisfaction.
  • Collaborated with team members to enhance workflow efficiency and service delivery timelines.
  • Conducted routine inspections to identify potential issues and recommend preventative measures.
  • Led troubleshooting efforts for complex HVAC system failures, ensuring minimal downtime for clients.
  • Performed preventative maintenance tasks on HVAC systems, identifying potential issues before they escalated into more significant problems.
  • Cleaned sheet metal ducts, evaporator coils, drip pans, axial, and centrifugal fans and capacitor-start and resistance-start motors.
  • Adhered to safety regulations and protocols while performing tasks, minimizing risk of accidents or injuries on the job site.
  • Communicated with supervisors to gather system malfunctions symptoms and locations for diagnosis and correction.

Youth Camp Counselor

Davis Satori Elementary School
05.2019 - 07.2019
  • Supervised daily activities ensuring safety and engagement for all campers.
  • Developed and implemented creative educational programs fostering teamwork and personal development.
  • Coordinated schedules and logistics for various camp activities, optimizing resource allocation.
  • Mentored junior counselors, enhancing their skills in child development and conflict resolution.
  • Facilitated communication between parents and staff, addressing concerns promptly and effectively.
  • Managed emergency response protocols, ensuring preparedness for any situation during camp operations.
  • Developed strong rapport with campers through active listening and empathetic understanding, fostering trust-based relationships.
  • Promoted a safe and inclusive environment for all campers through close supervision and effective communication.
  • Facilitated group discussions among campers, encouraging open dialogue and mutual respect amongst peers.

Education

High School Diploma -

Tucson High Magnet School
Tucson, AZ
05-2022

No Degree - Airframe And Powerplant License

Pima Community College
Tucson, AZ
12-2027

Skills

  • Heavy lifting
  • Warehouse operations
  • Punctuality
  • Loading and unloading
  • Merchandise handling
  • Dependability
  • Safety procedures
  • Customer service
  • Active listening
  • Critical thinking
  • Problem resolution
  • Relationship building

Accomplishments

High School Diploma, OSHA Lincense

Languages

English
Native or Bilingual
Spanish
Limited Working

Timeline

Lot Associate/Fulfillment Expert

Sam's Club
02.2022 - 11.2025

Air Conditioning Technician

Kool Air - Air Conditioning
07.2020 - 11.2020

Maintenance Technician

Hobby Lobby
01.2020 - 02.2022

Youth Camp Counselor

Davis Satori Elementary School
05.2019 - 07.2019

High School Diploma -

Tucson High Magnet School

No Degree - Airframe And Powerplant License

Pima Community College
Anthony Gamboa