ANTHONY MULDROW
Phoenix
Summary
Dedicated professional with a proven ability to proactively identify optimal solutions for various scenarios. Confident in managing tasks independently and collaboratively, employing a highly organized approach to work. A strong advocate for those in need, committed to delivering exceptional service at every opportunity. Proficient in Google Suite—including Docs, Sheets, Slides, and Forms—facilitating efficient document creation, data management, presentation design, and survey development for effective information collection.
Overview
9
9
years of professional experience
Work History
Shower, Laundry, and Clothing Repair Specialist
United States Army Reserve
06.2025 - Current
- Trained in the operation, maintenance, and accountability of field laundry, shower, and clothing repair systems in support of unit readiness.
- Performed preventive maintenance checks and services (PMCS) on all assigned equipment, ensuring mission capability and compliance with Army regulations.
- Supported logistical and sustainment operations contributing to soldier welfare and operational effectiveness in both garrison and field environments.
- Maintained a high level of discipline, teamwork, and adaptability in demanding and fast-paced situations.
- Assisted with supply chain and inventory management, ensuring proper tracking, issuance, and storage of materials.
- Developed leadership, accountability, and mission-focused skills through training and operational readiness exercises.
Program Specialist
DEPARTMENT OF ECONOMIC SECURITY
05.2022 - Current
- Oversee, manage and monitor Emergency Solutions Grant (ESG) and other funding sources coordination activities
- Develop and maintain annual reports and data analysis of programs using Google Sheets/Excel
- Monitor program contracts on a regular basis to ensure compliance to specific programmatic scope of work federal regulations
- Lead efforts to build and strengthen sustainable community partnerships
- Coordinate solution focused task forces, working groups, targeted and regular community consultations, meetings around particular program areas and needs
- Engage and network with relevant community partners
- Field questions and requests to provide accurate information maintaining program integrity
- In-state travel
- Provide services to vulnerable adults
- Track and prepare complex statistical, financial and other data as necessary using Excel Spreadsheets
- Analyze and prepare reports on a regular basis to report out on households being served in Arizona using Excel Spreadsheets & Point-In-Time data
- Maintain grant data and send update reports to the Governor's Office and HUD to satisfy programmatic requirements
- Write funding and resource proposals and submit timely and accurate reports for grant-funded efforts according to priorities
- Work closely with senior management to ensure initiatives are in compliance with federal and state laws, regulations and administrative rules
- Conduct analysis, develop and make recommendations, implement and monitor process improvements benefiting the agency and its customer base
- Attend and represent the State of Arizona at various national conferences and meetings.
Housing Program Supervisor
CENTRALIZED ARIZONA SHELTER SERVICES (CASS)
03.2021 - 05.2022
- Analyzed trends and data to inform decision-making and program development
- Generate reports and summaries from raw data, often using formulas and functions to automate the process
- Utilized Excel Spreadsheet to track tasks, schedules, and deadlines for all case managers. In addition to, managing resources and budgets for projects.
- Designed program implementation and maintenance plan
- Provided leadership, guidance and support to staff members
- Established and maintained relationships with key stakeholders
- Partnered with local organizations to expand access to social and community services
- Implemented strategies to increase public awareness of social and community service programs
- Tracked and reported expenses accurately to manage program budgets using Excel Spreadsheet
- Monitored program performance and outcomes for successful delivery of services
- Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
Case Manager Supervisor
FOCUSED FAMILY SERVICES
09.2017 - 03.2021
- Complete initial orientation and admission of incoming clients including data collection, signatures, setting up files, obtaining release, data entry
- Support eligibility processes, including verification of/and enrollments in AHCCCS
- Case manages a caseload, updating treatment plans and scheduling subsequent appointments
- Maintain client files, appropriate encounters, documentation, filing and discharge procedures
- Provide referrals for emergency stabilization needs, basic needs and supplies, housing, employment and job training
- Identified care needs of individual patients and coordinated responses based on physician advice, insurance limitations, and procedural costs.
Client Advocate
CHRYSALIS DOMESTIC VIOLENCE SHELTER (ON-CALL)
03.2017 - 02.2019
- Monitored and evaluated impact of social services on community
- Improved clients' coping with routine life activities such as food budgeting and rental payments
- Monitored progress towards service plan goals
- Collaborated with various stakeholders to promote social services
- Developed and maintained relationships with community organizations and agencies
- Assisted in conducting needs assessments to identify key areas of service needs
- Provided support to social service clients in navigating available resources
- Provided assistance with insurance referrals and authorization overrides
- Coordinated with the local government to provide resources to clients
- Provide assistance to clients in emergencies, making contact with on-call staff, the Department of Child Safety (DCS), police or fire department as needed.
Resident Assistant
UMOM NEW DAY CENTERS
06.2016 - 03.2017
- Monitored client behavior and responded to disciplinary issues in accordance with established policies
- Promoted culture of respect and understanding among clients
- Assisted residents with transitioning into a new living environment and maintained strong relationships with residents
- Solved grievances and complaints by collaborating with residents
- Responded to room transfers, incident reports, and maintenance requests
- Provided crisis management and intervention during emergency situations
- Coordinated activities and events to create a safe, positive and inclusive environment
- Assisted residents in preparing for activity and social programs
- Supervised daily activities and provided assistance to staff
- Mentored and coached youth clients to foster positive relationships and encourage successful academic achievement.
Education
HIGH SCHOOL DIPLOMA -
La Joya Community High School
05.2014
Skills
- Client-Centered Counseling
- Data Communications
- Critical Thinking
- Crisis Intervention
- Monitoring
- Community Service Programs
- Skill Development
- Data Entry and Analysis
- Pivot tables
- Excel Shortcuts
- Google Suite Proficiency
State
AZ
Zip
85307
City
GLENDALE
Timeline
Shower, Laundry, and Clothing Repair Specialist
United States Army Reserve
06.2025 - Current
Program Specialist
DEPARTMENT OF ECONOMIC SECURITY
05.2022 - Current
Housing Program Supervisor
CENTRALIZED ARIZONA SHELTER SERVICES (CASS)
03.2021 - 05.2022
Case Manager Supervisor
FOCUSED FAMILY SERVICES
09.2017 - 03.2021
Client Advocate
CHRYSALIS DOMESTIC VIOLENCE SHELTER (ON-CALL)
03.2017 - 02.2019
Resident Assistant
UMOM NEW DAY CENTERS
06.2016 - 03.2017
HIGH SCHOOL DIPLOMA -
La Joya Community High School