Anthony Ortega
Tucson
Summary
Dependable individual with exceptional people skills. Real team player committed to high levels of job performance. Positively interacts with customers and employees alike in professional settings.
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
13
13
years of professional experience
Work History
Lead Photographer/Administrator
United Portraits
07.2023 - 02.2025
- Managed team of photographers and oversaw the management of large events involving 1,000+ people
- Trained new photographers in use of camera equipment, as coached them on interactions with school employees and kids of all ages.
- Cultivated positive relationships with clients to deliver timely and cost-effective services.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Maximized performance by monitoring daily activities and mentoring team members.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Managed and motivated employees to be productive and engaged in work.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Built relationships with customers and community to promote long term business growth.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
- Developed and maintained strong working relationships with professionals within assigned territory.
Grocery Team Member
Whole Foods Market Inc
02.2013 - 02.2018
- Maintained safe, clean and well-organized working and shopping environment by sweeping and mopping floors and complying with health and sanitation procedures adhering to safe work practices.
- Retrieved items for customers and verified prices.
- Kept cases and shelves clean and well-stocked by front-facing, checking codes, rotating and removing out-of-date products to achieve fresh and appealing display.
- Pleasantly greeted customers and provided prompt and courteous service.
- Monitored beer, liquor and wine departments to uncover any potential underage or intoxicated individual and deny sale of alcohol to offending persons.
- Maintained dairy department stock level, taking products from cooler to sales floor, opening cases and stocking on shelves in appropriate locations.
- Used pallet jacks and hand trucks to move merchandise to sales floor for stocking.
- Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
Lifeguard
Breakers Water Park
03.2012 - 08.2016
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Observed weather and water conditions and alerted visitors to potential dangers, storms, and rip currents.
- Attentively monitored swimmers to identify distress.
- Monitored safety of guests in and around swimming pool.
- Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
- Responded to emergency situations in timely, efficient manner.
- Educated patrons on safety protocols and enforced safety rules.
Grocery Clerk
Sprouts Farmers Market Inc, Grocery
01.2012 - 02.2013
- Retrieved items for customers and verified prices.
- Used pallet jacks and hand trucks to move merchandise to sales floor for stocking.
- Pleasantly greeted customers and provided prompt and courteous service.
- Inspected floor displays, noted missing items, and immediately replenished merchandise.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
- Stocked shelves and organized merchandise displays for easy retrieval.
Education
Pre-Nursing Student -
Pima Community College
Tucson, AZ05-2025
Skills
- Highly detail-oriented
- Staff training and development
- Conflict resolution
- Time management
- Recruiting and interviewing
- Excellent workflow management
- Public speaking
- Client relations
- Multitasking
- Problem-solving
- Team leadership
- Excellent communication
- Coaching and mentoring
- Experience working with kids PreK-12th grade as well extensive experience working directly with young adults
Timeline
Lead Photographer/Administrator
United Portraits
07.2023 - 02.2025
Grocery Team Member
Whole Foods Market Inc
02.2013 - 02.2018
Lifeguard
Breakers Water Park
03.2012 - 08.2016
Grocery Clerk
Sprouts Farmers Market Inc, Grocery
01.2012 - 02.2013
Pre-Nursing Student -
Pima Community College
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