Summary
Overview
Work History
Education
Skills
Timeline
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Anthony Pela

Scottsdale

Summary

A motivated and team-oriented professional with a strong track record of helping teams grow, reach goals, and stay focused on what matters. Experienced in training employees, building a positive work environment, and solving problems by working together. Able to balance the needs of customers, staff, and the business while keeping everything in line with company goals.

Overview

2
2
years of professional experience

Work History

Shift Lead

Handel's Homemade Ice Cream
04.2024 - Current
  • Supervise 10+ team members to ensure tasks are completed efficiently, accurately, and in line with company standards.
  • Resolve customer concerns professionally and promptly to ensure satisfaction and uphold brand reputation.
  • Assist in training new employees by reinforcing company policies, procedures, and service expectations.
  • Manage cash handling procedures, including accurate register operations and compliance with financial protocols.
  • Communicate shift performance and operational issues to management to support smooth daily operations.

Team Member

ABC Cake Decorating Supplies
05.2023 - 08.2023
  • Proficient in organizing and restocking shelves to maintain product availability and visual merchandising standards.
  • Skilled in efficiently conducting inventory checks and managing back stock to support accurate stock levels.
  • Maintain a clean, organized, and customer-friendly store environment to enhance the overall shopping experience.

Education

Working Towards High School Diploma -

Horizon High School
05-2026

Skills

  • Customer service
  • Cleaning experience
  • Cash handling
  • Supervising experience

Timeline

Shift Lead

Handel's Homemade Ice Cream
04.2024 - Current

Team Member

ABC Cake Decorating Supplies
05.2023 - 08.2023

Working Towards High School Diploma -

Horizon High School

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Anthony Pela