Anthony Puccio
Catalina
Summary
Dedicated Swing Shift Manager with strengths in team leadership, customer service, and safety compliance. Committed to optimizing workflows and enhancing guest satisfaction through effective task delegation and attention to detail.
Overview
1
1
year of professional experience
Work History
Swing Shift Manager
McDonald's
Catalina
08.2025 - Current
- Supervised team members during peak hours to ensure timely service and enhance customer experience.
- Trained new employees on food safety and customer service protocols to maintain high standards and compliance.
- Conducted regular quality checks on food preparation and presentation standards.
- Resolved customer complaints swiftly to improve guest satisfaction.
- Monitored cash handling processes for accuracy and compliance with policies.
- Maintained control of shift operations to optimize performance.
- Assigned tasks to staff members during swing shifts to streamline operations and improve workflow.
Sxew Laborer
Asarco
Marana
03.2025 - 06.2025
- Ensured secure work environment by consistently following safety protocols.
- Performed routine inspections on tools and machinery, ensuring safety compliance.
- Lifted objects weighing up to 50 pounds independently.
- Performed physical activities requiring heavy lifting, walking and standing for long periods of time.
- Conducted pre-shift inspections to ensure forklift safety and functionality.
- Executed precise loading and unloading of shipments, maintaining high attention to detail.
- Collaborated with team members to maintain an efficient workflow during shifts.
Skills
- Food safety
- Quality assurance
- Inventory management
- Workflow optimization
- Safety compliance
- Team leadership
- Task delegation
- Staff training
- Attention to detail
Timeline
Swing Shift Manager
McDonald's
08.2025 - Current
Sxew Laborer
Asarco
03.2025 - 06.2025