Anthony Romo
Chandler
Summary
Recognized by peers for consistently exceeding job expectations and providing exceptional service. A strong commitment to assisting others and enhancing customer satisfaction drives every interaction. A proactive approach to professional development fosters continuous learning and knowledge sharing, enriching both personal growth and team dynamics. Focused on delivering value, the goal is to make a positive impact in the community while upholding company standards of proficiency and efficiency. Prioritizing customer needs ensures that each engagement contributes meaningfully to their experience and overall satisfaction.
Overview
13
13
years of professional experience
Work History
Customer Service Representative
Goodwill
06.2025 - 12.2025
- Resolved customer inquiries and complaints with effective communication and problem-solving skills.
- Provided accurate product information to enhance customer shopping experience and satisfaction.
- Trained new staff on customer service protocols and operational procedures to ensure consistency.
- Streamlined checkout processes, reducing wait times and improving overall efficiency in store operations.
Lead Budtender
Health for Life Wellness Center
02.2024 - 06.2025
- Supervised daily operations to enhance customer service and product knowledge among staff.
- Trained and mentored new budtenders on compliance, product selection, and customer engagement techniques.
- Developed and implemented inventory management processes to optimize stock levels and reduce waste.
- Ensured adherence to all safety protocols and state regulations while maintaining a welcoming environment.
Lead Budtender
Zen Leaf
02.2023 - 01.2024
Budtender
Inventory
Budtender
Trubliss Organics
01.2021 - 02.2022
- Budtender
- Inventory
- Packaging
Packager
Sticky Saguaro
03.2020 - 02.2021
- Packager
- Inventory
- Budtender
- Security
Donation Attendant
Goodwill Industries
06.2019 - 03.2020
- Donation Attendant
- Production
Carhop
SONIC DRIVE IN
05.2013 - 05.2019
- Carhop
- Shift Manager
- Cook
DISHWASHER/BUSSER
CHEESECAKE FACTORY
10.2017 - 12.2017
- Dishwasher
- Busser
DISHWASHER/BUSSER
JIMMYS OF CHICAGO
06.2017 - 07.2017
- Dishwasher
- Busser
- Server
Education
GED -
Chief Hill Learning Academy
Chandler06-2014
Skills
- Alarm Operation
- Set up Cash Drawers
- Staffing
- Supervising Employee Shifts
- Providing Excellent Customer Service
- Inventory Control
- Bank Drops-Deposits
- Time Management
- Flexibility
- Knowledgable with Biotrac and Treez systems
HIGHLIGHTS
- Shift Manager
- Outstanding Customer Service
- Reliable team worker
- Neat, Clean and Professional Appearance
- Proven Leader
- Responsible
- Cash Handling
- Attending Staff Meetings
- Gets along with Others/Staff
- Cleanliness of Facility/Restaurant
- Knowledgeable of Products /Medicinal Marijuana
- Alarm Operation
- Basic training on theft Prevention
- Excellent Attendance/Punctual
Languages
English
Native or Bilingual
Timeline
Customer Service Representative
Goodwill
06.2025 - 12.2025
Lead Budtender
Health for Life Wellness Center
02.2024 - 06.2025
Lead Budtender
Zen Leaf
02.2023 - 01.2024
Budtender
Trubliss Organics
01.2021 - 02.2022
Packager
Sticky Saguaro
03.2020 - 02.2021
Donation Attendant
Goodwill Industries
06.2019 - 03.2020
DISHWASHER/BUSSER
CHEESECAKE FACTORY
10.2017 - 12.2017
DISHWASHER/BUSSER
JIMMYS OF CHICAGO
06.2017 - 07.2017
Carhop
SONIC DRIVE IN
05.2013 - 05.2019
GED -
Chief Hill Learning Academy