Anthony Simons
Peoria,Az
Summary
Dynamic Head Bartender with extensive experience at Hilton, recognized for enhancing guest loyalty through exceptional service and innovative cocktail creations. Proficient in cash handling and inventory management, I excel in training staff and fostering a collaborative environment, ensuring compliance with health regulations while delivering memorable customer experiences.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Head Bartender
Hilton
10.2024 - Current
- Prepared and served a variety of beverages in high-volume settings.
- Ensured compliance with health and safety regulations during service.
- Maintained cleanliness and organization of bar area for efficiency.
- Assisted in inventory management, tracking supplies and ordering stock.
- Developed specialty cocktails, enhancing menu offerings and guest experience.
- Collaborated with kitchen staff to synchronize service times and improve operations.
- Developed a strong rapport with patrons, resulting in repeat business and increased loyalty.
- Trained new bartenders on drink recipes, mixing techniques, and customer service skills to enhance overall performance.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Bartender
Levy Restaurants
02.2024 - 03.2025
- Mixed and served beverages according to standard recipes and customer preferences.
- Maintained cleanliness of bar area, ensuring compliance with health and safety regulations.
- Assisted in inventory management by tracking stock levels and placing orders as needed.
- Processed cash and credit transactions accurately, balancing cash register at end of shifts.
- Created a welcoming atmosphere through effective communication and friendly interactions with patrons.
- Adapted to fast-paced environment, managing multiple drink orders efficiently during peak hours.
- Served high customer volumes during special events, nights, and weekends.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
Bartender
Pedal Haus Brewery
11.2021 - 06.2024
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Collaborated with kitchen staff to ensure timely delivery of food and beverage orders.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
Bartender
Texas Roadhouse
05.2018 - 09.2023
- Crafted and served a diverse range of cocktails, ensuring high-quality customer experiences.
- Managed inventory levels, reducing waste through efficient stock control practices.
- Trained new staff on bartending techniques and customer service standards, enhancing team performance.
- Maintained cleanliness and organization of bar area, promoting a safe and inviting environment.
- Delivered exceptional customer service, ensuring guest satisfaction through attentive and personalized interactions.
- Trained new servers on menu knowledge, service protocols, and best practices for customer engagement.
- Managed multiple tables simultaneously, maintaining high standards of service during peak hours.
- Implemented upselling techniques, increasing overall sales through strategic recommendations to guests.
Education
High School Diploma -
Steele Canyon Charter High School
Rancho San Diego05.2013
Skills
- Staff training and supervision
- Attentive service
- Cash handling expertise
- Taking inventory
- POS system proficiency
- Strong communication skills
- Customer service
- Suggestive selling
- Cost control
- Safe alcohol service
- Safe food handling procedures
- Outgoing personality
- Handling difficult customers
- New hire training
- Service-oriented mindset
Certification
ServSafe Alcohol Certified
Food Handlers Certification
Timeline
Head Bartender
Hilton
10.2024 - Current
Bartender
Levy Restaurants
02.2024 - 03.2025
Bartender
Pedal Haus Brewery
11.2021 - 06.2024
Bartender
Texas Roadhouse
05.2018 - 09.2023
High School Diploma -
Steele Canyon Charter High School