Antonio Ray Ramirez
Scottsdale
Summary
Experienced with managing tables and providing top-notch service to guests in fast-paced environments. Utilizes excellent communication skills to collaborate with team members and create welcoming atmosphere. Track record of maintaining high standards of cleanliness and efficiency, ensuring positive dining experience for all patrons.
Overview
11
11
years of professional experience
Work History
Server
Tipsy Egg
10.2024 - 03.2025
- Streamlined communication between front-of-house and back-of-house teams, improving the efficiency of the brunch service process.
- Demonstrated adaptability by accommodating last-minute changes in reservations or customer seating preferences with minimal disruption to service flow.
- Expedited overall service by promptly addressing guest inquiries, handle special requests, and resolve any issues that arose.
Bar Shift Leader
Recreo Cantina
10.2024 - 03.2025
- Enhanced customer satisfaction by providing exceptional service and addressing concerns promptly.
- Assisted fellow bartenders during high-volume periods, demonstrating adaptability and strong support for the collective success of our team.
- Assisted in marketing initiatives such as social media campaigns to attract new patrons while maintaining strong connections with existing clientele.
- Boosted team efficiency by creating and implementing effective shift schedules for bar staff.
Server
Blanco
04.2023 - 08.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Manager, Bartender, Server, Barback, Busser
The Lodge Sasquatch Kitchen
03.2017 - 07.2022
- Demonstrated organizational and problem solving skills by working on multiple tasks at a time in order to complete them in an efficient matter
- Manage money transactions and be entrusted with accurately counting and handling money in the restaurant
- Maintain strong interpersonal and customer service skills by providing quality service and creating a pleasant dining experience
- Demonstrate high ability to follow oral and written instruction, as well as train new employees in all job positions
- Follow emergency procedures working directly with first response teams
Physical Therapy Technician
Rehab Plus
01.2020 - 06.2020
- Worked directly with patients to help them perform their physical therapy exercises and ensure they are completing them correctly
- Maintained a safe exercising environment in the clinic by correcting patient’s form to prevent injury
- Performed ultrasounds on patients as well as distributing ice and heat
- Used time management skills to ensure that laundry was done, the clinic was clean, and that all patients and therapists had what they needed to perform their tasks
Physical Therapy Technician
HonorHealth Rehabilitation Hospital
01.2020 - 03.2020
- Worked in a hospital environment and assisted physical therapists to go to patient’s rooms to take them to their appointments
- Assisted in leading patients through their exercises and providing any help necessary
- Provided care to the older population and helped them with mobility, daily tasks and strength exercises
- Multi-tasked by aiding physical therapists and nurses in helping their patients
General Service Representative
Spinato’s Pizzeria
10.2013 - 10.2016
- Worked as a to-go specialist and handled over the phone customer service, money transactions and food packaging and preparation
- Maintained a clean work environment by ensuring that the restaurant was clean and orderly
- Assisted in stocking items as well as working in the kitchen to prepare food for guests
- Contributed to a positive work environment by assisting in any area needed and providing training to new staff
Office Intern
BSN Security
10.2015 - 12.2015
- Create detailed reports using company software and completing multiple financial transactions
- Filing information into database for future company use while adhering to the company’s computer and security guidelines
- Follow and met project timelines and provide excellent customer service
Education
Bachelor’s of Science Degree - Exercise and Wellness
Arizona State University
Phoenix, Arizona05.2020
Skills
- Strong work ethic
- Exceptional customer service
- Guest engagement
- Hospitality service expertise
- Memory retention
- Customer service
- High volume dining
- Team collaboration
Technical Skills And Certifications
MS Word, Excel, PowerPoint, Bolt Security software, Prevention Software, CPR and AED Certified via The American Heart Association
Timeline
Server
Tipsy Egg
10.2024 - 03.2025
Bar Shift Leader
Recreo Cantina
10.2024 - 03.2025
Server
Blanco
04.2023 - 08.2023
Physical Therapy Technician
Rehab Plus
01.2020 - 06.2020
Physical Therapy Technician
HonorHealth Rehabilitation Hospital
01.2020 - 03.2020
Manager, Bartender, Server, Barback, Busser
The Lodge Sasquatch Kitchen
03.2017 - 07.2022
Office Intern
BSN Security
10.2015 - 12.2015
General Service Representative
Spinato’s Pizzeria
10.2013 - 10.2016
Bachelor’s of Science Degree - Exercise and Wellness
Arizona State University
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