APOLLO KONERAD KUNIHIRA
Abu Dhabi
Summary
To always work with an organization where i can show case my best possessing skills and knowledge and to always reflect myself towards a challenging and difficult environment for the sole betterment and development of the organization and for my future career prospects in this ever-blooming hospitality industry.
Overview
6
6
years of professional experience
Work History
Wine Waiter, La Cava
Rosewood Hotel Abu Dhabi
2023.09 - Current
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Explain wine grapes and serve professionally to guests.
Waiter, Manor Club Executive Lounge
Rosewood Hotel Abu Dhabi
2022.08 - 2023.09
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Bar Waiter
Southern Hotel Sun Abu Dhabi
2021.12 - 2022.07
- Maintained clean and organized bar area.
- Assisted with bartending duties during high-volume shifts.
- Served alcoholic and non-alcoholic beverages in bar environment.
- Communicated with guests to record orders and assess needs.
- Checked identification for minimum age for sale of alcoholic beverages.
- Maintained accuracy and efficiency when processing sales transactions.
Bar Attendant
Kyaninga Lodge
2019.02 - 2021.06
- Maintained knowledge of menu items, liquor brands, beers and non-alcoholic selections to enhance customer experience and expedite service.
- Adhered to alcohol policies and procedures and complied with local and state laws.
- Acknowledged guests even when busy and anticipated and responded to guest needs.
- Operated and closed down bar station according to sanitation regulations and safety standards.
- Learned how to make wide variety of mixed drinks.
Hotel Waiter
Kampala Serena Hotel
2017.12 - 2019.01
- Kept work environments, equipment and trays clean and sanitized for guests.
- Completed ordered with speed and accuracy, maintaining exceptional service standards each day.
- Protected guests by following proper food handling procedures.
- Offered knowledgeable suggestions about foods and related wine pairings to guests with discerning tastes.
Education
Diploma In Hotel And Institutional Catering - Hotel, Motel, And Restaurant Management
YMCA Comprehensive Institute
Kampala Uganda12.2020
Uganda Advanced Certificate of Education -
Mpanga Secondary School
Fort Portal Uganda12.2017
Uganda Certificate of Education - Secondary Education
Nyakasura School
Fort Portal Uganda12.2015
Skills
- Order Management
- Guest Relations Management
- Safe Food Handling
- Food Safety Understanding
- Upselling Techniques
- Cash Handling
- Bill Computation
- Wine Service
- Wine Pairings
- VIP Support
- Food allergy awareness
Hobbies
Gym
Listening to Music
Playing Football
Swimming
Additional Information
Certificate of Recognition For TRUSTYOU Reviews
The Department Ambassador of La Cava
The Department Ambassador of Majlis
Timeline
Wine Waiter, La Cava
Rosewood Hotel Abu Dhabi
2023.09 - Current
Waiter, Manor Club Executive Lounge
Rosewood Hotel Abu Dhabi
2022.08 - 2023.09
Bar Waiter
Southern Hotel Sun Abu Dhabi
2021.12 - 2022.07
Bar Attendant
Kyaninga Lodge
2019.02 - 2021.06
Hotel Waiter
Kampala Serena Hotel
2017.12 - 2019.01
Diploma In Hotel And Institutional Catering - Hotel, Motel, And Restaurant Management
YMCA Comprehensive Institute
Uganda Advanced Certificate of Education -
Mpanga Secondary School
Uganda Certificate of Education - Secondary Education
Nyakasura School
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