April Parra

- Laid off due to Covid

- Successfully earned two degrees and one certificate

- Medical Billing and Coding Certificate

- Associates in Health Information Management

- Bachelors of Science in Healthcare Administration with an emphasis in Public Health

• Collaborated with Tucson police department and U of A researchers
• Researchers provided narcan training to TPD offices and the community
• Provided TPD officers with deflection program training.

• Provided case management services to individual clients
• Completed core assessments with yearly updates
• Completed demographic Forms with yearly or bi-yearly updates
• Completed service plans with on-going Service Plan Reviews
• Completed annual updates/part E assessments as needed
• Successfully managed a caseload of over 250 individuals

• Instilled hope by promoting positive self-disclosure and actively listening to client needs.
• Led support groups and facilitated one-on-one meetings with struggling individuals.
• Helped individuals overcome discrimination, stigmas and trauma by providing encouragement and community resources.
• Maintained strict data confidentiality and privacy on information related to individuals.
• Transported individuals safely to support meetings and medical appointments.
• Helped individuals overcome harmful drug and alcohol addictions.

• Assisted clients/residents with the Activities of Daily Living
• Educated patients on health/personal care
• Assisted with personal care activities; hygiene, eating, dressing, toileting and shaving
• Provided clients or residents with transfer assistance by moving them in and out of beds, baths, wheelchairs or cars.