April Plowman
Chandler
Summary
Reliable and adaptable individual with a background in customer service and caregiving. Known for effective collaboration and attention to detail, successfully enhancing customer experiences and ensuring smooth operations.
Overview
7
7
years of professional experience
3
3
Certifications
Work History
Cashier
Safeway
Chandler
04.2022 - 08.2023
- Operated point-of-sale system for transactions and returns.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Operated fuel pumps and ensured proper fueling procedures for customers.
- Collaborated with team members to ensure smooth store operations.
- Handled customer complaints with professionalism and empathy.
- Ensured cleanliness and organization of checkout area throughout shifts.
Senior Caregiver
Self-employed
Springerville
04.2020 - 03.2022
- Provided personalized care to clients in their homes.
- Managed medication schedules and ensured timely administration.
- Assisted with activities of daily living such as bathing, grooming, dressing, meal preparation and medication reminders.
- Administered medications according to physician instructions.
- Provided emotional support for elderly clients dealing with loneliness or depression.
- Transported clients to medical appointments or other errands as needed.
- Participated in leisure activities with clients including playing cards, reading books, going for walks.
Massage Therapist
RUBS Massage Studio
Chandler
08.2018 - 03.2020
- Provided therapeutic massage treatments tailored to individual client needs.
- Assisted clients with relaxation techniques before and after sessions.
- Collaborated with team members to enhance service quality and client satisfaction.
- Maintained cleanliness and organization of treatment rooms and equipment.
- Utilized various massage techniques including Swedish, deep tissue, and sports massage.
- Maintained detailed documentation of all treatments provided to ensure continuity of care between sessions.
Massage Therapist
Hawaiian Experience Spa
Chandler
06.2016 - 08.2018
- Utilized various massage techniques including Swedish, deep tissue, and sports massage.
- Performed quality, therapeutic bodywork to meet clients' needs.
- Developed individualized treatment plans based on client assessments and preferences.
- Attended continuing education classes on a regular basis in order to stay current on best practices in the field.
Education
Peer Support - Certificate
COPA Health
Mesa,AZ09-2023
Certification And License - Massage Therapy
Northern Arizona Massage Therapy Institute
Prescott, AZ05-2008
Skills
- Point-of-sale operation
- Cash handling
- Customer transaction processing
- Fuel pump operation
- Store organization
- Customer relationship management
- Client assessment
- Documentation management
- Therapeutic techniques
- Problem solving
- Effective communication
- Client transportation
- Documentation maintenance
- Care coordination
- Patient advocacy
Certification
AZ Driver's License
Timeline
Cashier
Safeway
04.2022 - 08.2023
Senior Caregiver
Self-employed
04.2020 - 03.2022
Massage Therapist
RUBS Massage Studio
08.2018 - 03.2020
Massage Therapist
Hawaiian Experience Spa
06.2016 - 08.2018
Peer Support - Certificate
COPA Health
Certification And License - Massage Therapy
Northern Arizona Massage Therapy Institute