April Royal
Phoenix
Summary
Experienced with managing end-to-end logistics process, ensuring timely and cost-effective delivery. Utilizes strategic planning and coordination to optimize shipment routes and schedules. Track record of maintaining compliance with international shipping regulations and fostering strong relationships with clients and carriers.
Overview
13
13
years of professional experience
1
1
Certification
Work History
XL Warehouse Shipping Associate
Amazon
12.2024 - Current
- Received, organized, and stored heavy and bulk inventory to ensure efficient warehouse operations
- Operated powered industrial trucks (PIT) to manage inventory movement safely and effectively
- Utilized technology, including computers and smartphones, to streamline inventory management processes
Sr. Traffic & Shipping Specialist
Light & Wonder
02.2024 - 08.2024
- Streamlined logistics and transportation operations by negotiating freight processes, scheduling transportation for international and domestic, and overseeing warehouse activities for the life cycle of freight from origin to final mile delivery
- Facilitated communication and scheduling with carriers, ensuring on-time pickups and deliveries
- Generated and managed shipping documentation (packing lists, bills of lading, labels) using Oracle, WMS, and TMS systems
Logistics Specialist II
Century Distribution Systems
10.2021 - 12.2023
- Validated and confirmed shipment bookings across multiple transport modes, utilizing ERP systems for efficient processing
- Coordinated scheduling, dispatch, and tracking of drayage shipments, ensuring timely delivery from ports to final destinations
- Managed quoting, tracking, and tracing of freight shipments, maintaining proactive client communication for status updates
- Issued and tracked Delivery Orders, collaborating with transportation partners for prompt pickups and deliveries
Senior Logistics Specialist
XPO Logistics/GXO Logistics
01.2019 - 01.2021
- Coordinated delivery schedules and routes, maintaining communication with customers and transport staff to enhance operational efficiency
- Oversaw international shipment documentation, tracked consignments, and addressed in-transit issues to ensure timely delivery
- Managed loading and unloading procedures, verified freight accuracy against records, and resolved discrepancies to maintain inventory integrity
Senior Routing Specialist
PREMIERXD
01.2017 - 01.2019
- Coordinated shipments from origin to destination, ensuring customer satisfaction through efficient logistics management
- Communicated shipment updates to clients, including location tracing, pickup numbers, estimated times of arrival, and last free day notices
- Handled daily communication with customers and other offices, addressing inquiries and providing detailed shipment information
Traffic and Supply Chain Coordinator
HILL PHOENIX
03.2012 - 07.2016
- Acted as liaison between external departments and customers to process order changes, communicated all order changes, tracked and rescheduled customer orders to meet customer requested delivery dates
- Managed planning and scheduling for diverse commodities, ensuring accuracy in manufacturing Bills of Material through advanced software tools
Education
Diploma - General Studies
Hopewell High School
01.1994
Skills
- Transportation Coordination Management
- Customer Support Specialist
- CRM
- Professional Communication Skills
- Efficient Data Management Proficiency
- Microsoft Office Proficiency
- Operations Management
- Account Management
- Advanced Excel Skills
- Dispatching
- Transportation Management Systems
- Customer Service
- Communication Skills
- HTS Codes
- Supply Chain Management
- Data Analysis
- Logistics Coordination
- Supply Chain Optimization
- Freight Claims
- NVOCC
- AS400
- Negotiations
- 3PL
- Freight Forwarder
- SAP
- CargoWiseOne
- Proficient in ERP Systems
- Negotiation Skills
- Vendor Relationship Management
- Data Reporting
- AS400
- 3PL
- Freight Forwarder
- CargoWiseOne
- Proficient in ERP Systems
- Negotiation Skills
- Vendor Relationship Management
- Data Reporting
Certification
CargoWise Certified Operator (CCO), 01/01/24
Timeline
XL Warehouse Shipping Associate
Amazon
12.2024 - Current
Sr. Traffic & Shipping Specialist
Light & Wonder
02.2024 - 08.2024
Logistics Specialist II
Century Distribution Systems
10.2021 - 12.2023
Senior Logistics Specialist
XPO Logistics/GXO Logistics
01.2019 - 01.2021
Senior Routing Specialist
PREMIERXD
01.2017 - 01.2019
Traffic and Supply Chain Coordinator
HILL PHOENIX
03.2012 - 07.2016
Diploma - General Studies
Hopewell High School
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