Araceli Casillas Palafox
10020 South Nogales Hwy Tucson Unit/space #1
Summary
Organized professional with several years of experience executing custodial and maintenance duties in and around facilities. Strong knowledge of health and safety practices and regulations. Background in maintaining clean, safe environments for various establishments. Experience includes general cleaning tasks, routine maintenance work and timely waste disposal procedures. Strengths include effective communication, problem-solving skills and adaptability to varying work conditions. Demonstrated ability to improve cleanliness standards and maintain high levels of sanitation in previous roles.
Overview
23
23
years of professional experience
Work History
Custodian/House Cleaner
Don Dempsey/3D Brokerage
Tucson
08.2020 - Current
- Maintained cleanliness and sanitation of all office and common areas.
- Operated cleaning equipment including floor scrubbers and vacuums efficiently.
- Restocked cleaning supplies and ensured proper inventory levels were met.
- Cleaned residential properties using eco-friendly cleaning products and equipment.
- Performed deep cleaning tasks, including carpets, upholstery, and hard surfaces.
- Communicated with clients to understand specific cleaning requirements and preferences.
School Bus Driver
Tucson Unified School District Transportation
1010 East 10th Street Tucson
11.2015 - 04.2018
- Operated school bus safely through assigned routes in Tucson Unified School District.
- Maintained vehicle cleanliness and performed routine safety inspections daily.
- Assisted students with boarding and disembarking to ensure safety.
- Communicated with dispatch regarding traffic conditions and delays promptly.
Assistant Manager
Dollar General Market
Tucson
05.2015 - 11.2015
- Assisted in developing operational strategies to enhance team performance.
- Coordinated staff schedules to ensure adequate coverage for all shifts.
- Monitored inventory levels and ordered supplies to maintain stock availability.
- Implemented training programs for new hires to streamline onboarding processes.
Stock Manager
Dd's Discounts Ross Corperation
Tucson
08.2013 - 05.2015
- Managed inventory levels to optimize stock replenishment and organization.
- Conducted regular stock counts to ensure accuracy and prevent discrepancies.
- Collaborated with team members to maintain a clean and organized stockroom.
- Utilized inventory management systems to track product movement and availability.
Bonus Assistant Manager
Circle K
Tucson
04.2009 - 07.2013
- Streamlined daily operations to maximize store efficiency and customer satisfaction.
- Trained new team members on company policies and effective customer service practices.
- Coordinated inventory management to optimize stock levels and minimize waste.
- Implemented promotional strategies to increase product visibility and drive sales.
Front Desk Receptionist
World Care Non-Profit Humanitarian Relief Org.
Tucson
11.2008 - 03.2009
- Greeted visitors warmly and assisted with check-in procedures.
- Scheduled appointments and maintained organized calendar for staff.
- Maintained front desk area, ensuring cleanliness and professional appearance.
- Handled customer inquiries efficiently, providing accurate information.
- Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
Relief Manager
Infinity Capital Group Inc.
Tucson
04.2006 - 10.2008
- Managed daily operations and ensured compliance with company policies.
- Conducted regular audits to assess operational effectiveness and identify improvements.
- Managed shifts in absence of store manager to deliver excellent customer service while promoting sales.
Assistant Manager
Carl's Jr
Tucson
05.2004 - 03.2006
- Assisted in developing operational strategies to enhance team performance.
- Coordinated staff schedules to ensure adequate coverage for all shifts.
- Evaluated employee performance and provided constructive feedback for improvement.
- Supervised daily operations including scheduling shifts, assigning duties.
Road Conservation Crew
Summer Internship Program City of Tucson
Tucson
06.2003 - 08.2003
- Collaborated with team members to maintain tools and equipment for conservation projects.
- Supported trail maintenance efforts by clearing debris and repairing pathways for accessibility.
- Performed maintenance on trails, roads, bridges and other infrastructure within the conservation area.
Front Desk Receptionist/Pharmacy Assistant
Summer Internship EL Rio Pascua Clinic
Tucson
06.2002 - 08.2002
- Greeted patients and visitors with a friendly demeanor.
- Maintained patient confidentiality in compliance with healthcare regulations.
- Assisted with the intake process, collecting necessary patient information.
- Assisted customers with prescription refills, requests for over-the-counter medications and other health care products.
Education
GED -
El Pueblo Liberty Learning Center
Tucson, AZ05-2010
Skills
- Bi-lingual Spanish
- Equipment operation
- Cleaning techniques
- Safety procedures
- Inventory management
- Facility maintenance
- Customer service
- Communication skills
- Training and development
- Task prioritization
- Attention to detail
- Quality assurance
- Conflict resolution
- Team collaboration
- Time management
- Problem solving
Affiliations
- Parent Volunteer at Liberty Head Start CPC 2023-2025
Timeline
Custodian/House Cleaner
Don Dempsey/3D Brokerage
08.2020 - Current
School Bus Driver
Tucson Unified School District Transportation
11.2015 - 04.2018
Assistant Manager
Dollar General Market
05.2015 - 11.2015
Stock Manager
Dd's Discounts Ross Corperation
08.2013 - 05.2015
Bonus Assistant Manager
Circle K
04.2009 - 07.2013
Front Desk Receptionist
World Care Non-Profit Humanitarian Relief Org.
11.2008 - 03.2009
Relief Manager
Infinity Capital Group Inc.
04.2006 - 10.2008
Assistant Manager
Carl's Jr
05.2004 - 03.2006
Road Conservation Crew
Summer Internship Program City of Tucson
06.2003 - 08.2003
Front Desk Receptionist/Pharmacy Assistant
Summer Internship EL Rio Pascua Clinic
06.2002 - 08.2002
GED -
El Pueblo Liberty Learning Center
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