Aracely Saldana
Yuma
Summary
Dedicated caregiver with extensive experience at UCP of Southern Arizona, adept in elderly and child care. Excelled in patient care and emotional support, enhancing quality of life through compassionate care and effective problem-solving. Demonstrated strong time management and multitasking abilities. Achieved positive outcomes in client well-being, fostering independence and emotional development. Compassionate caregiver possesses gentle touch and caring attitude centered on treating people with dignity and respect. Collaborative team player with strong clinical and interpersonal skills.
Organized Receptionist Administrator with great time management, multitasking and scheduling skills. Works well in fast-paced, changing and challenging environments. Dependable in handling operational needs and improving office performance.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
9
9
years of professional experience
2010
2010
years of post-secondary education
1
1
Certification
Work History
Receptionist Administrator
Diamond Brook drinking water
Yuma
11.2024 - Current
- Managed front desk operations and ensured a welcoming environment for visitors.
- Answered incoming calls and directed inquiries to appropriate staff members.
- Scheduled appointments and maintained organized calendars for multiple team members.
- Coordinated office supplies inventory and placed orders as needed for daily operations.
- Assisted in maintaining accurate records of client interactions and transactions.
- Implemented efficient filing systems to enhance document retrieval processes.
- Welcomed visitors and customers by greeting and answering or directing inquiries.
- Answered incoming calls in a professional and polite manner, responding to customer queries or directing them to the relevant department.
- Organized daily office operations such as filing paperwork, ordering supplies, and setting up meeting spaces.
- Maintained reception area cleanliness and tidiness.
- Handled diverse needs for clients in-person, by phone or through email.
- Responded promptly to emails from customers and other departments within the organization.
- Greeted visitors and customers warmly, offering refreshments as appropriate.
- Screened and responded to emails, messages and other correspondence, freeing up senior management.
- Prepared documents such as reports, memos, letters, contracts, using Microsoft Office Suite applications.
- Managed office cleaning and sanitizing to comply with infection control protocols.
- Organized files and spreadsheets to simplify staff access or retrieval.
- Scheduled maintenance visits for office equipment such as computers or printers.
- Contracted with vendors and liaised with building management to schedule office equipment or facility repairs.
- Coordinated with other supervisors, combining group efforts to achieve goals.
Caregiver
UCP of Southern Arizona
05.2023 - Current
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Implemented creative problem-solving techniques to address challenges faced while caring for multiple children simultaneously.
- Facilitated learning through play, stories and outdoor activities for successful child outcomes.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Taught children to organize toys, wash hands, and share by leading by example.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Promoted healthy habits by encouraging regular exercise, outdoor play, and nutritious meals.
- Fostered emotional development by providing support, guidance, and encouragement during challenging situations.
- Developed fine motor skills with hands-on activities such as arts and crafts or puzzles.
- Established daily routines to provide structure and predictability for children under care.
- Administered first aid when necessary, maintaining a calm demeanor during emergencies and handling situations effectively.
- Worked with children to develop good cognitive, physical and language skills.
- Assisted in potty training and other daily hygiene activities to support child development.
- Encouraged children to develop healthy social and emotional skills.
- Instructed children in crafts and other activities to promote gross and fine motor skills.
- Documented children's growth and development.
- Monitored children's activities to verify safety and wellbeing.
- Read stories, sang songs and facilitated creative play.
- Encouraged children's emotional and social development.
Elderly Caregiver
Self Employed
11.2019 - 04.2023
- Assisted with personal hygiene tasks such as bathing, grooming, dressing, feeding, toileting giving attention to detail.
- Provided safe mobility support to help patients move around personal and public spaces.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Maintained clean, safe, and well-organized patient environment.
- Offered companionship and kindness to elderly patients.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Responded promptly to emergency situations, providing first aid treatment when necessary and alerting medical personnel if required.
- Conducted regular home safety checks to identify potential hazards ensuring a secure environment for the elderly.
- Managed medication administration for clients, ensuring proper dosages and adherence to prescribed schedules.
- Observed health status of clients to report changes and unusual occurrences to appropriate medical personnel.
- Supported seniors during nighttime hours by providing assistance and comfort, ensuring a restful night''s sleep.
- Provided transportation services for clients to attend medical appointments or engage in community activities safely.
- Maintained strong connections within caregiver community to gain continuous knowledge.
- Monitored clients' overall health and well-being and noted significant changes.
- Handled incoming mail, bills and invoices and completed appropriate actions.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Established nutritious meal plans and prepared daily offerings to meet patient dietary needs.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted disabled clients to support independence and well-being.
Caregiver
Aponi Home Health Team
02.2017 - 01.2019
- Provided staff coaching, mentoring, and consultation to enhance performance and professional development.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Maintained strong connections within caregiver community to gain continuous knowledge.
- Completed regular check-ins and progress report for each client.
- Coordinated closely with family members regarding updates on patient conditions or concerns that arose during the course of caregiving duties.
- Recorded status and duties completed in logbooks for management.
- Maintained entire family's schedule and organized events.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Developed and maintained courteous and effective working relationships.
- Learned and adapted quickly to new technology and software applications.
- Strengthened communication skills through regular interactions with others.
Education
High School Diploma -
Kofa High School
3100 S Ave A Skills
- Respectful and Compassionate
- Time Management
- Elderly Care
- Problem-Solving
- Dependable and Responsible
- Patient Care
- Multitasking and Organization
- Emotional Support
- Strong Ethics
- Relationship Building
- Compassionate Care
- Flexible Schedule
- Verbal and written communication skills
- First aid and safety
- Front desk operations
- Record keeping
- Customer relationship management
- Personal hygiene assistance
- Caregiver training
- Client support coordination
- File organization
- Call handling
- Bilingual communication
Certification
- Adult CPR/AED certification – American Red Cross.
- First Aid Certification - American Red Cross or St John Ambulance.
Languages
Spanish and English speaker fluent
Timeline
Receptionist Administrator
Diamond Brook drinking water
11.2024 - Current
Caregiver
UCP of Southern Arizona
05.2023 - Current
Elderly Caregiver
Self Employed
11.2019 - 04.2023
Caregiver
Aponi Home Health Team
02.2017 - 01.2019
High School Diploma -
Kofa High School