Summary
Overview
Work History
Education
Skills
Timeline
Generic

ARANDA DUTRA

Prescott

Summary

Results-driven professional with expertise in customer service and time management. Proven ability to troubleshoot issues and implement effective solutions. Strong communicator with a track record of fostering positive relationships and consistently surpassing performance targets.

Overview

7
7
years of professional experience

Work History

Registration Clerk

Dignity Health, Yavapai Regional Medical
Prescott
12.2024 - Current
  • Processed patient registrations and verified insurance information efficiently.
  • Assisted patients with inquiries, delivering exceptional customer service.
  • Maintained and updated electronic health record systems accurately.
  • Collaborated with medical staff to facilitate seamless patient flow.

Manager

Frannies Cones and Coffes
01.2020 - 12.2024
  • Oversaw cash handling procedures, including register operations and daily sales reconciliation.
  • Managed store operations to ensure optimal efficiency and productivity.
  • Assisted in hiring, training, and evaluating new staff members.
  • Resolved escalated issues to strengthen customer relations and recapture lost revenue.

Manager

BC Auto Machine
01.2019 - 01.2023
  • Communicated with customers regarding work orders, estimates and repair completion dates.
  • Ensured compliance with health and safety regulations, creating safe shopping experience for customers.
  • Supervised shop staff, providing guidance and support to maintain positive work environment.
  • Managed daily operations of shop, ensuring efficient workflow and customer satisfaction.
  • Created monthly budgets for various expenses including payroll, supplies, rent, utilities etc., adjusting plans if needed.

Education

Associate of Science -

Yavapai College
Prescott, AZ
01.2024

High School Diploma -

Prescott High School
Prescott, AZ
01.2022

Skills

  • Organizational skills
  • Time management
  • Communication skills
  • Interpersonal abilities
  • Independent work
  • Team collaboration
  • Attention to detail
  • Data entry accuracy
  • Medical terminology
  • Insurance verification

Timeline

Registration Clerk

Dignity Health, Yavapai Regional Medical
12.2024 - Current

Manager

Frannies Cones and Coffes
01.2020 - 12.2024

Manager

BC Auto Machine
01.2019 - 01.2023

Associate of Science -

Yavapai College

High School Diploma -

Prescott High School
ARANDA DUTRA