Araz Garayev
Baku,Azerbaijan
Summary
Multilingual communication skills and hotel software proficiency contribute to seamless operations and billing experience in front office environments. Professional with strong communication, marketing, and analytical skills. Experienced in hospitality front office operations, in addition data analytics (Python, SQL, Power BI), and digital marketing (Meta Ads, Google Ads), Fluent in English and Russian, with B1 proficiency in German, enabling effective communication in international environments.
Overview
12
12
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work history
Digital marketing specialist
BKK Bike rental Co.LTD
03.2025 - 09.2025
- I am responsible for developing and executing the marketing strategy for BBK in the Thailand market. My role involved conducting in-depth market research to identify consumer trends, competitive positioning, and growth opportunities.
Receptionist
The Mula Hotel Sultanahmet
Istanbul, Turkiye
05.2024 - 03.2025
- Managed front desk operations ensuring smooth daily workflow and efficient guest interactions.
- According to TripAdvisor, this hotel was one of the top 10 luxury boutique hotels in Istanbul.
Receptionist
The Elysium Taksim Hotel
Istanbul, Turkiye
03.2024 - 05.2024
- Managed front desk operations by greeting guests and handling check-in procedures.
- Coordinated room reservations and ensured accurate information was relayed to guests.
- Assisted in managing phone communications, addressing inquiries and relaying messages.
Night auditor (Receptionist)
Stayso by cloud 7 hotel
Istanbul, Turkiye
03.2022 - 11.2023
- Managed front desk operations during night shifts ensuring smooth guest check-ins and check-outs.
- Conducted nightly audits of financial transactions verifying accuracy and completeness of records.
- Assisted guests with inquiries and requests providing exceptional customer service throughout stay.
Digital Marketing Specialist
Çelikler Kozmetik LTD. ŞTİ
03.2019 - 08.2020
- Managed social media channels by creating engaging content and analysing audience engagement.
- Analysed sales data, aiding in forecasting and business decisions.
- Managed social media platforms to engage target audiences and promote brand messaging.
Customer Representative
Unibank Commercial Bank
08.2015 - 02.2018
- As a Customer Service Representative in the Banking Sector, I am responsible for assisting clients with their financial needs, handling transactions, and providing exceptional customer support. My role involves ensuring smooth banking operations, resolving customer inquiries, and promoting financial products while maintaining compliance with banking regulations.
Sales Specialist
YapıKredi Bank
12.2013 - 11.2014
- As a Sales Specialist in the Banking Sector, I am responsible for driving revenue growth by promoting financial products and services, building strong customer relationships, and identifying new business opportunities.
Education
MBA - Business Administration
İstanbul Bilgi University
Turkiye 09.2018 - 01.2020
Bachelor’s Degree - USA Regional Policies
Baku Eurasia University
Azerbaijan 09.2008 - 06.2012
Skills
- Data analytics (Python)
- SQL Server Managment Studio
- Paid Media (Meta Ads, Google Ads)
- Branding strategies on Digital Media
- Power BI
- Billing experience (FO)
- Multilingual communication
- Hotel software proficiency
Languages
English (Advanced)
Advanced (C1)
Russian (Advanced)
Advanced (C1)
German (B1)
Beginner
Certification
- Udemy- SQL server managment course
- DATASAT- Data analyses (Python)
References
- Mucahit, Yumak, GM, +90 534 408 14 34, Celikler Kozmetik
- Burak, Aldatmaz, GM, +90 542 225 70 24, BKK Bike Rental
Timeline
Digital marketing specialist
BKK Bike rental Co.LTD
03.2025 - 09.2025
Receptionist
The Mula Hotel Sultanahmet
05.2024 - 03.2025
Receptionist
The Elysium Taksim Hotel
03.2024 - 05.2024
Night auditor (Receptionist)
Stayso by cloud 7 hotel
03.2022 - 11.2023
Digital Marketing Specialist
Çelikler Kozmetik LTD. ŞTİ
03.2019 - 08.2020
MBA - Business Administration
İstanbul Bilgi University
09.2018 - 01.2020
Customer Representative
Unibank Commercial Bank
08.2015 - 02.2018
Sales Specialist
YapıKredi Bank
12.2013 - 11.2014
Bachelor’s Degree - USA Regional Policies
Baku Eurasia University
09.2008 - 06.2012