Araz Garayev
Baku,Azerbaijan
Summary
Multilingual communication skills and hotel software proficiency contribute to seamless operations and billing experience in front office environments. Professional with strong communication, marketing, and analytical skills. Experienced in hospitality front office operations, in addition data analytics (Python, SQL, Power BI), and digital marketing (Meta Ads, Google Ads), Fluent in English and Russian, with B1 proficiency in German, enabling effective communication in international environments.
Overview
12
12
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work history
Digital marketing specialist
BKK Bike rental Co.LTD
2025.03 - 2025.09
- I am responsible for developing and executing the marketing strategy for BBK in the Thailand market. My role involved conducting in-depth market research to identify consumer trends, competitive positioning, and growth opportunities.
Receptionist
The Mula Hotel Sultanahmet
Istanbul, Turkiye
2024.05 - 2025.03
- Managed front desk operations ensuring smooth daily workflow and efficient guest interactions.
- According to TripAdvisor, this hotel was one of the top 10 luxury boutique hotels in Istanbul.
Receptionist
The Elysium Taksim Hotel
Istanbul, Turkiye
2024.03 - 2024.05
- Managed front desk operations by greeting guests and handling check-in procedures.
- Coordinated room reservations and ensured accurate information was relayed to guests.
- Assisted in managing phone communications, addressing inquiries and relaying messages.
Night auditor (Receptionist)
Stayso by cloud 7 hotel
Istanbul, Turkiye
2022.03 - 2023.11
- Managed front desk operations during night shifts ensuring smooth guest check-ins and check-outs.
- Conducted nightly audits of financial transactions verifying accuracy and completeness of records.
- Assisted guests with inquiries and requests providing exceptional customer service throughout stay.
Digital Marketing Specialist
Çelikler Kozmetik LTD. ŞTİ
2019.03 - 2020.08
- Managed social media channels by creating engaging content and analysing audience engagement.
- Analysed sales data, aiding in forecasting and business decisions.
- Managed social media platforms to engage target audiences and promote brand messaging.
Customer Representative
Unibank Commercial Bank
2015.08 - 2018.02
- As a Customer Service Representative in the Banking Sector, I am responsible for assisting clients with their financial needs, handling transactions, and providing exceptional customer support. My role involves ensuring smooth banking operations, resolving customer inquiries, and promoting financial products while maintaining compliance with banking regulations.
Sales Specialist
YapıKredi Bank
2013.12 - 2014.11
- As a Sales Specialist in the Banking Sector, I am responsible for driving revenue growth by promoting financial products and services, building strong customer relationships, and identifying new business opportunities.
Education
MBA - Business Administration
İstanbul Bilgi University
Turkiye 2018.09 - 2020.01
Bachelor’s Degree - USA Regional Policies
Baku Eurasia University
Azerbaijan 2008.09 - 2012.06
Skills
- Data analytics (Python)
- SQL Server Managment Studio
- Paid Media (Meta Ads, Google Ads)
- Branding strategies on Digital Media
- Power BI
- Billing experience (FO)
- Multilingual communication
- Hotel software proficiency
Languages
English (Advanced)
Advanced (C1)
Russian (Advanced)
Advanced (C1)
German (B1)
Beginner
Certification
- Udemy- SQL server managment course
- DATASAT- Data analyses (Python)
References
- Mucahit, Yumak, GM, +90 534 408 14 34, Celikler Kozmetik
- Burak, Aldatmaz, GM, +90 542 225 70 24, BKK Bike Rental
Timeline
Digital marketing specialist
BKK Bike rental Co.LTD
2025.03 - 2025.09
Receptionist
The Mula Hotel Sultanahmet
2024.05 - 2025.03
Receptionist
The Elysium Taksim Hotel
2024.03 - 2024.05
Night auditor (Receptionist)
Stayso by cloud 7 hotel
2022.03 - 2023.11
Digital Marketing Specialist
Çelikler Kozmetik LTD. ŞTİ
2019.03 - 2020.08
MBA - Business Administration
İstanbul Bilgi University
2018.09 - 2020.01
Customer Representative
Unibank Commercial Bank
2015.08 - 2018.02
Sales Specialist
YapıKredi Bank
2013.12 - 2014.11
Bachelor’s Degree - USA Regional Policies
Baku Eurasia University
2008.09 - 2012.06