Arely Acosta Corrales
Buckeye
Summary
Energetic problem-solver with a knack for organization and streamlining processes, ensuring smooth and efficient operation. Brings strong problem-solving skills and a proactive approach to new tasks. Capable of optimizing workflows to improve efficiency in any role.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Certified Lead Sterile Processing Technician
HonorHealth
10.2022 - Current
- Collaborated with the surgical team, providing timely delivery of sterile equipment during surgeries.
- Played a crucial role in maintaining DNV accreditation through adherence to best practices in sterile processing operations.
- Trained new hires on best practices in sterile processing techniques, fostering a culture of continued learning and development among the team.
- Assisted in reducing surgical delays, swiftly addressing any issues related to missing or damaged instruments.
- Fostered effective communication within the team, contributing to a seamless workflow between departments involved in patient care.
Human Resources Specialist
State Farm Automobile Insurance Co.
03.2017 - 03.2018
- Assisted in interpreting and explaining human resources policies, laws, standards, or regulations such as state laws and regulations.
- Resolved employee disputes with empathy and professionalism, maintaining a well balanced work environment.
In-Language Customer Service Representative
State Farm Automobile Insurance Co.
10.2015 - 03.2017
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Responded to customer requests for products, services, and company information.
Merchandise Associate
Fry's Electronics
12.2014 - 10.2015
- Transported merchandise to sales floor and restocked shelves, racks and bins.
- Increased customer satisfaction by providing exceptional service and maintaining a clean, organized sales floor.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
Education
Sterile Processing Program Completion Certificate -
Brookline College
03.2023
High School Diploma -
Cesar Chavez High School
05.2014
Skills
- Bilingual Communication Skills
- Microsoft Office Proficiency
- Effective Team Collaboration
- Strong Organizational Abilities
- Critical Thinking Abilities
- Organizational Multi-Tasking
- Responsive To New Challenges
Certification
- Certified Registered Central Service Technician (CRCST) - Healthcare Sterile Processing Association (HSPA)
Timeline
Certified Lead Sterile Processing Technician
HonorHealth
10.2022 - Current
Human Resources Specialist
State Farm Automobile Insurance Co.
03.2017 - 03.2018
In-Language Customer Service Representative
State Farm Automobile Insurance Co.
10.2015 - 03.2017
Merchandise Associate
Fry's Electronics
12.2014 - 10.2015
High School Diploma -
Cesar Chavez High School
Sterile Processing Program Completion Certificate -
Brookline College
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