Argha Barmmon
Tempe
Summary
Proven track record in enhancing efficiency and customer satisfaction, as demonstrated at CellularWorld. Skilled in creative writing and cross-cultural communication, adept at addressing complex issues and boosting client engagement. Achieved significant improvements in sales documentation processes and customer service delivery, leveraging strong research abilities and editing skills for content excellence.
Overview
7
7
years of professional experience
Work History
Sales and Marketing Intern
CellularWorld
01.2024 - Current
- Demonstrated willingness and interest in learning new tasks and skills.
- Conducted market research to identify potential clients and developed tailored sales strategies.
- Enhanced overall efficiency by optimizing internal processes related to sales documentation management.
- Responded to general inquiries from members, staff and clients via mail, e-mail and fax.
Content Writer ( Part-time )
The Daily Ittefaq
01.2018 - Current
- Completed thorough research into assigned topics.
- Improved content quality by conducting thorough research and incorporating industry trends.
- Utilized exceptional writing, editing, and proofreading skills to produce engaging and error-free content.
- Ensured accuracy and consistency in all written materials through diligent proofreading and editing.
Spoken English and IELTS Trainer
Saifur's
06.2022 - 05.2023
- Enhanced student fluency in English by incorporating interactive language activities and multimedia resources into lessons.
- Strengthened student listening skills using authentic audio-visual materials sourced from various media platforms, broadening their exposure to different accents and dialects within the English-speaking world.
- Developing English writing skills.
Call Center Representative
Team Dynamics
02.2021 - 05.2022
- Managed high call volumes while providing exceptional customer support and maintaining professional composure.
- Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
- Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.
Education
Associate of Science - Electronics Technology
Maricopa Community Colleges - Mesa Community College
Mesa, AZ05.2026
High School Diploma -
Mohammadpur Model School
Dhaka, Bangladesh02.2022
Skills
- Creative Writing
- Editing skills
- Strong Research Abilities
- Cross-cultural communication
- Customer Service
- Cash Flow Management
- Multilingual Proficiency
Timeline
Sales and Marketing Intern
CellularWorld
01.2024 - Current
Spoken English and IELTS Trainer
Saifur's
06.2022 - 05.2023
Call Center Representative
Team Dynamics
02.2021 - 05.2022
Content Writer ( Part-time )
The Daily Ittefaq
01.2018 - Current
Associate of Science - Electronics Technology
Maricopa Community Colleges - Mesa Community College
High School Diploma -
Mohammadpur Model School
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