Ariana Frias
Wittmann
Summary
Highly-motivated individual with the desire to expand knowledge in the dental industry. Experienced healthcare professional prepared for role with strong background in patient care coordination and administrative support. Highly skilled in managing treatment plans, scheduling, and patient communications. Emphasizes team collaboration and adaptability to meet evolving needs. Known for reliability, effective problem-solving, and excellent interpersonal skills.
Overview
5
5
years of professional experience
Work History
Operations Lead
Aspen Dental
08.2023 - Current
- Maintaining patient records, updating insurance information, and managing billing processes.
- Discussing payment plans, financing options, and managing patient financial arrangements.
- Clearly explaining dental procedures, treatment options, and potential outcomes to patients.
- Call patients to confirm appointments and set expectations for upcoming visits.
- Coordinating and scheduling patient appointments based on treatment plans.
- Recruited and trained 3 new employees in 1 year.
Merchandising Execution Associate
The Home Depot
08.2021 - 01.2023
- Regularly checked top-selling merchandise lists and worked with managers to promote merchandise of interest to optimize sales.
- Monitored inventory changes and ordered replenishments for stock to support customer demand.
- Prioritized tasks and schedule to meet with buyers and managers at other stores.
- Worked closely with managers, suppliers and buyers to stock retail locations.
Money Services/Customer Service Representative
Fry's Food Stores
12.2019 - 04.2021
- Addressed customer inquiries to enhance satisfaction and resolve issues effectively.
- Improved customer loyalty by providing fast, friendly service.
- Processed returns and exchanges, facilitating seamless transactions for customers.
- Resolved complaints to maintain positive customer relationships.
- Managed multi-line phone systems to ensure prompt response to inbound calls.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
Education
No Degree - Pre-Medicine
Grand Canyon University
Phoenix, AZHigh School Diploma -
La Joya Community High School
Avondale05-2019
Skills
- Scheduling coordination
- Workforce management
- Patient Care
- Dental Knowledge
- Money Handling
- Patient Financing
- Office Management
Timeline
Operations Lead
Aspen Dental
08.2023 - Current
Merchandising Execution Associate
The Home Depot
08.2021 - 01.2023
Money Services/Customer Service Representative
Fry's Food Stores
12.2019 - 04.2021
No Degree - Pre-Medicine
Grand Canyon University
High School Diploma -
La Joya Community High School
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