Ariana Negrete

• Assisted in resolving guest inquiries, enhancing overall customer satisfaction.
• Improved customer satisfaction by promptly answering inquiries and providing accurate information.
• Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
• Oversaw preparation of guest room attendance boards for efficient tracking. Coordinated documentation for housekeeping personnel to streamline operations. Monitored room status to ensure complete accountability and readiness.

• Supported housekeeping staff by delivering linen and amenities promptly.
• Conducted regular inspections to ensure adherence to hygiene standards.
• Addressed guest requests efficiently, enhancing overall customer satisfaction levels.

• Inspected rooms to confirm adherence to department standards.
• Inspected rooms for quality assurance, addressing any maintenance issues promptly.
• Collaborated with housekeeping team to optimize workflow and improve turnaround times for room preparation.

• Inspected products for quality assurance before shipment to customers.
• Followed safety protocols and guidelines to minimize workplace hazards.
• Adapted quickly to changing priorities and high-demand situations effectively.
• Implemented effective time management strategies, significantly increasing productivity within tight deadlines.
• Maintained cleanliness and organization of work area to promote safety standards.

Developed teamwork skills while collaborating with colleagues in a fast-paced environment. Cultivated patience through hands-on experiences with machinery and problem-solving. Assisted in disassembling and reassembling machines as part of training and operational support.