Ariana Whitehair
Phoenix
Summary
Dynamic floral clerk with expertise in creative floral design and customer service at Fry's Food And Drug. Enhanced revenue by recommending complementary purchases and improved order fulfillment speed through efficient workflow processes. Skilled in floral arrangement and inventory management, fostering repeat business and training new staff in customer service protocols.
Overview
4
4
years of professional experience
Work History
Floral Clerk
Fry's Food And Drug
12.2022 - Current
- Managed floral inventory to ensure optimal stock levels and freshness.
- Assisted customers in selecting floral arrangements for various occasions.
- Designed and arranged custom floral displays to enhance visual appeal.
- Trained new staff on floral care techniques and customer service protocols.
- Implemented efficient workflow processes to improve order fulfillment speed.
- Collaborated with team members to maintain cleanliness and organization of the floral department.
- Placed orders for supplies such as ribbon and cellophane.
- Set up and broke down holiday and seasonal displays.
- Prioritized helping customers over completing other routine tasks in store.
- Recommended complementary purchases to customers, increasing revenue.
Cashier
Frys Food and Drug
04.2022 - Current
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Managed cash register operations, ensuring balanced drawer at end of shifts.
- Provided exceptional customer service, resolving inquiries and complaints promptly.
- Assisted in inventory management, restocking shelves to maintain product availability.
- Trained new cashiers on operational procedures and customer service standards.
- Implemented process improvements that enhanced transaction speed and accuracy.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
Education
No Degree - Currently Working On Getting Diploma
Grad Solutions
Phoenix AZ12-2026
Skills
- Safe handling practices
- Plant watering
- Plant care
- Facility cleaning
- Floral design
- Seasonal trends
- Order writing
- Floral arrangement
- Restocking display coolers
- Cooler stocking
- Bouquet preparation
- Preparing arrangements
- Holiday decorating
- Color theory
- Creating arrangements
- Creative floral design
- Flower arranging
- Sales and service-oriented
- Customer Service-oriented
- Creative vision
- Seasonal displays
- Artistic floral design
- Funeral arrangements
- Floral arranging
- Plant care and handling
- Flower pruning and watering
- Teamwork
- Friendly and helpful
- Customer service
- Problem-solving
- Honest and dependable
- Time management
- Strong communication and interpersonal skills
- Cleaning and sanitizing
- Multitasking
Timeline
Floral Clerk
Fry's Food And Drug
12.2022 - Current
Cashier
Frys Food and Drug
04.2022 - Current
No Degree - Currently Working On Getting Diploma
Grad Solutions