Arica Victor
San Carlos
Summary
Dynamic and dedicated professional with experience at San Carlos Apache Tribe, excelling in customer service and data entry. Proven ability to empower clients through effective problem-solving and support strategies. Recognized for maintaining confidentiality and fostering trust, ensuring smooth operations and positive outcomes in challenging environments.
Overview
1
1
year of professional experience
Work History
Intern
San Carlos Wellness Center
05.2025 - Current
- Supported team members in executing daily operational tasks, enhancing overall efficiency.
- Engaged in training sessions to enhance skills in relevant software tools and applications.
- Provided administrative support, facilitating smooth workflow within the internship program.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
Non-Emergency Intake Clerk
San Carlos Apache Tribe
11.2024 - Current
- Processed patient intake forms and verified accuracy of information submitted.
- Assisted in scheduling transportation appointments and coordinating driver arrival procedures.
- Maintained confidentiality of sensitive patient records in compliance with regulations.
- Communicated with administration staff to relay pertinent patient information promptly.
- Organized and maintained intake area, ensuring a welcoming environment for patients and visitors.
- Upheld strict confidentiality standards while handling sensitive client information, safeguarding personal data privacy.
Office Assistant
San Carlos Shelter Care Program
04.2024 - 07.2024
- Completed clerical tasks such as filing, copying, and distributing mail.
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
Education
Bachelor of Arts - Social Work
Grand Canyon University
Phoenix, AZ12-2025
Associate of Arts - Social Work
San Carlos Apache College
San Carlos, Az 05.2022
Certificate - Social Services
San Carlos Apache College
San Carlos, AZ05.2020
Skills
- Customer Service
- Positive Attitude
- Time Management
- Data Entry
- Organizing and Categorizing
- Professional and mature
Timeline
Intern
San Carlos Wellness Center
05.2025 - Current
Non-Emergency Intake Clerk
San Carlos Apache Tribe
11.2024 - Current
Office Assistant
San Carlos Shelter Care Program
04.2024 - 07.2024
Bachelor of Arts - Social Work
Grand Canyon University
Associate of Arts - Social Work
San Carlos Apache College
Certificate - Social Services
San Carlos Apache College
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