Ariedalva Alvarez
Phoenix
Summary
Proven multitasker and communicator, adept in housekeeping practices and customer service, significantly enhanced team productivity and guest satisfaction at HonorHealth and other well-known assisted living centers. Fluent in both Spanish and English, excels in fast-paced environments, demonstrating exceptional problem-solving skills. Achieved streamlined operations and improved efficiency through effective collaboration and training. Motivated worker with strong problem-solving skills.
Overview
5
5
years of professional experience
Work History
Housekeeping
HonorHealth
02.2024 - Current
- Collaborated with housekeeping staff to ensure rooms were prepared and available on time.
- Streamlined communication between housekeeping staff and hotel management, resulting in improved efficiency and teamwork.
- Enhanced team productivity by providing ongoing training and support to housekeeping staff members.
- Improved guest satisfaction by promptly addressing and resolving housekeeping issues.
- Maintained a safe and clean home environment for patients, conducting thorough housekeeping tasks as needed.
Housekeeper
Beatitudescampus
03.2023 - 01.2024
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
Store Associate
DD's Discount Store
01.2020 - 11.2023
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Increased customer satisfaction by providing efficient and friendly service while handling transactions.
- Resolved customer inquiries and issues promptly, demonstrating excellent communication skills.
- Maintained tidy and organized store to comply with cleanliness standards.
- Handled cash register operations accurately, balancing drawers at the end of each shift.
- Answered questions about store policies and addressed customer concerns.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Provided exceptional customer service by actively engaging with shoppers and offering assistance as needed.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Streamlined store operations by organizing merchandise displays and restocking shelves promptly.
- Processed returns and exchanges efficiently, adhering to company policies and procedures.
- Facilitated smooth checkout experiences for customers by quickly scanning items, bagging purchases, and processing payments appropriately.
- Supported store management in maintaining visual merchandising standards through regular upkeep of displays and signage.
Education
High School Diploma -
SmartSchools
Online01-2025
Skills
- Housekeeping practices
- Housekeeping services
- Workstation housekeeping
- Fast and adaptive learning
- Communication
- Problem solving
- Multitasking
- Works well with others as well as independently
- Friendly
hobbies
- cooking
- cleaning
- hiking
- writing
Languages
Spanish
Full Professional
English
Full Professional
Interests
- I enjoy cooking for friends and family gatherings
- Learning new cooking techniques and expanding my culinary skills
- I like trying new recipes and food trends
- Yoga
- Swimming
- Regularly practice mindfulness and meditation for overall wellness
- Tech enthusiast, passionate about exploring the latest advancements and innovations
- Digital Art and Animation
- Video Gaming
- Road Trips
- Documenting and sharing travel experiences
- Backpacking and Hiking
Timeline
Housekeeping
HonorHealth
02.2024 - Current
Housekeeper
Beatitudescampus
03.2023 - 01.2024
Store Associate
DD's Discount Store
01.2020 - 11.2023
High School Diploma -
SmartSchools
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