Arlene Valdivia
Tucson
Summary
Detail-oriented accounts receivable clerk adept at managing customer relationships and ensuring timely payments. Known for exceptional communication and problem-solving abilities, contributing to overall client satisfaction and operational efficiency.
Overview
21
21
years of professional experience
Work History
Family Babysitter
Self-employeed
Tucson, AZ
03.2023 - Current
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Prepared healthy, age-appropriate snacks and meals.
- Created an enjoyable atmosphere during babysitting sessions through storytelling, games, and music.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Helped children learn how to complete small chores appropriate for age level.
- Served as a positive role model for young children by modeling appropriate language usage, manners, and conflict resolution methods.
- Promoted good behavior by using positive reinforcement techniques, such as praise and rewards.
- Led indoor and outdoor activities to entertain and occupy children.
- Handled emergencies calmly and efficiently while following established safety protocols provided by the parents.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Provided healthy meals and snacks for children, adhering to any dietary restrictions or preferences.
- Utilized time-management skills to balance childcare responsibilities alongside light housekeeping duties as needed.
- Developed strong bonds with families, resulting in long-term relationships and repeat babysitting opportunities.
- Assisted older kids with homework, school projects and chores.
- Facilitated outdoor playtime to promote physical activity and overall health in the children being cared for.
Accounts Receivable Clerk
Always Frersh Produce & Charcoal INC
Tucson, AZ
07.2017 - 03.2026
- Processed customer invoices and payments efficiently to ensure timely collection.
- Maintained accurate records of accounts receivable transactions and reconciled monthly statements.
- Maintained up-to-date customer contact information, enabling effective communication regarding account status and payment inquiries.
- Provided exceptional customer service when addressing client inquiries about their account status or billing concerns, building strong, long-lasting relationships.
- Used accounting software to reconcile accounts, track income, and generate invoices.
- Monitored aging accounts and communicated with clients regarding outstanding balances.
- Assisted in annual audit preparation, ensuring accurate representation of accounts receivable records and compliance with accounting standards.
Teacher's Assistant
Sahuarita Unified School District
Sahuarita, AZ
08.2017 - 05.2019
- Supported lead teacher in lesson planning and classroom management.
- Assisted students with individualized learning plans to enhance academic performance.
- Monitored student progress and provided feedback to ensure educational goals were met.
- Implemented behavior management strategies to foster positive learning environment.
- Coordinated small group activities, promoting teamwork and social skills among students.
- Assisted students with special needs in achieving academic success through individualized instruction and personalized support strategies.
- Ensured the safety of all students by adhering strictly to school policies regarding proper supervision during class times as well as extracurricular activities.
- Served as a positive role model for students by demonstrating professionalism, respectfulness, and an unwavering commitment to education excellence.
- Supported classroom maintenance and upkeep, organizing books, and materials.
- Helped with grading assignments and tests, providing constructive feedback to students based on results.
- Maintained safety and security by overseeing students in recess environments.
Housekeeper
Villa Hermosa Senior Living Community
Tucson, AZ
06.2015 - 07.2016
- Maintained cleanliness and sanitation standards in resident living areas and common spaces.
- Conducted detailed inspections to ensure compliance with safety and hygiene protocols.
- Trained new staff on cleaning procedures and best practices for effective workflow.
- Managed inventory of cleaning supplies and equipment, ensuring availability at all times.
- Oversaw daily housekeeping operations, ensuring high-quality service delivery for residents.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
Restaurant Waiter
Los Portales Mexican Restaurant
Tucson, AZ
04.2005 - 10.2006
- Delivered exceptional customer service in fast-paced dining environment.
- Managed multiple tables efficiently, ensuring timely service and guest satisfaction.
- Collaborated with kitchen staff to ensure accurate order preparation and presentation.
- Resolved customer complaints promptly, enhancing overall dining experience.
- Developed deep knowledge of menu items to provide informed recommendations to guests.
- Monitored dining area for cleanliness and organization, maintaining high standards of hygiene.
- Maintained clean and organized dining areas for optimal guest experience.
- Cultivated warm relationships with regular customers.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
- Processed cash and credit card transactions accurately, maintaining accountability for all sales revenue generated during shifts.
- Balanced excellent customer service with efficient task completion by multitasking effectively throughout each shift.
- Managed multiple tables simultaneously while maintaining high levels of accuracy on order placement and delivery.
Education
High School Diploma -
Desert View High School
Tucson05.2002
Skills
- Time management
- Problem-solving
- Following directions
- Critical thinking
- Reliability
- Maintaining safe environment
- Meal preparation
- Dependability
- Housekeeping
- Infant care experience
- Licensed driver
- Toddler engagement
- Creative playtime
- Managing routines
- Meal and snack times
- Bathing and dressing
- Diaper changing
- Laundry assistance
- Multilingual communication
- Music appreciation
- Potty training assistance
- Patience and empathy
- Attention to detail
- Multitasking and organization
- Cleaning and organizing
- Adaptability and flexibility
- Toddler care knowledge
- Decision-making
- Follows directions
- Giving medicines as appropriate
- Responsible driver
- Light housekeeping
- Safe driving
- Positive and professional
- Calm demeanor
Languages
Spanish
Native or Bilingual
Timeline
Family Babysitter
Self-employeed
03.2023 - Current
Teacher's Assistant
Sahuarita Unified School District
08.2017 - 05.2019
Accounts Receivable Clerk
Always Frersh Produce & Charcoal INC
07.2017 - 03.2026
Housekeeper
Villa Hermosa Senior Living Community
06.2015 - 07.2016
Restaurant Waiter
Los Portales Mexican Restaurant
04.2005 - 10.2006
High School Diploma -
Desert View High School