Arlette Villasenor
Yuma
Summary
My recent work experience has taught me that I'm able to handle multiple positions and responsibilities due to my versatility in the work place. Communicating with clients at The Humane Society Of Yuma has helped me understand and gain experience on how to work under pressure with very limited time to beat the time constraint put on the animals life.
Overview
3
3
years of professional experience
Work History
Adoption Counselor
Humane Society Of Yuma
12.2023 - Current
- Provided guidance and recommendations for each client
- Maintained accurate records for each client, ensuring compliance with local, state, and federal regulations.
Director of First Impressions
Humane Society Of Yuma
03.2023 - Current
- Managed three phone lines and facilitated over 60+ calls a day with clients,vendors and staff
- Provided excellent customer service with a helpful and friendly attitude
- Provided administrative and clerical support via microsoft excel
- Smoothly managed the day to day front desk operations for a busy animal shelter with over 30+ staff
- Warmly welcomed 40-50 guest per shift, coordinated check-in, directed them to their destination
Restaurant Waitress
Famous Dave's
05.2021 - 09.2023
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
Education
High School Diploma -
Kofa High School
Yuma, AZ05.2022
Skills
- Fluent in Spanish
- Fluent in english
- Collaborative Relationships
- Effective Multitasking
- File Organization
- Exceptional communication
- Data entry proficiency
- Microsoft Excel Expert
Timeline
Adoption Counselor
Humane Society Of Yuma
12.2023 - Current
Director of First Impressions
Humane Society Of Yuma
03.2023 - Current
Restaurant Waitress
Famous Dave's
05.2021 - 09.2023
High School Diploma -
Kofa High School
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