Dedicated team member proficient in customer engagement, money handling, and inventory management to support operations. Reliable with excellent communication, problem solving and developing training materials to enhance customer experiences. Skilled in maintaining accurate records, collaborating with teams, and delivering exceptional service to ensure smooth workflows.
Work History
Retail Sales Associate
2 Years 1 Month
Zumiez | 08.2023 - 09.2025
Assisted customers by actively engaging in product selection enhancing their shopping experience to drive sales and provide knowledgeable recommendations.
Maintained merchandise displays to ensure presentation and accessibility.
Processed transactions accurately and efficiently
Developed training materials for new hires
Collaborated with team members to achieve daily sales goals by creating a positive work environment enhancing customer experience.
Retail Inventory Associate
2 Years
WIS International | 01.2021 - 01.2023
Conducted inventory audits to ensure accurate stock levels matched system records.
Used handheld scanners and inventory management systems for efficient data, entry and tracking.
Assisted in organizing merchandise and maintaining store appearance to enhance customer experience.
Customer Service Representative
11 Months
Convey Health Solutions | 02.2020 - 01.2021
Delivered exceptional customer service through phone and email by addressing various questions or solutions resolving any issues, enhancing customer satisfaction and retention.
Processed claims and provided updates for clients ensuring timely resolutions and reducing any follow ups
Communication between departments to enhance medical service delivery and operations
Sustained accurate records of customer interactions, supporting quality assurance and improvements for the customers orders or experience