- Family/Friends
- Travel
- Food
- Sports
- Comedy Shows
- Gym
Armando Romero
Scottsdale
Summary
Results-driven professional with a proven track record in client relationship management, consultative selling, and sales strategy implementation. Committed to enhancing client engagement and service delivery through effective collaboration and customer needs analysis.
Overview
3
3
years of professional experience
Work History
Client Advisor
WorkBetterNow
Remote
03.2026 - 06.2026
- Prospected new clients through cold call campaigns as well as fostering referral partners.
- Assisted clients in identifying needs and recommending appropriate services.
- Collaborated with team members cross-functionally to enhance client onboarding processes.
- Attended networking events to grow my referral base and expand our company name.
- Utilized CRM systems to track client interactions and maintain records
- Managed client inquiries, ensuring prompt responses and resolution of issues.
Associate District Manager
ADP
Irvine, CA
12.2024 - 03.2026
- Identified and secured new business opportunities, expanding client base by 15% within 6 months.
- Surpassed 6-month benchmark by 2 units and $36k in revenue.
- 35% of the book of business was clients formerly using our competitors.
- Mentored 2 new-hires during their first 4 months to ensure efficient onboarding.
- Ran our client sales channel within the office, giving monthly presentations on strategies and initiatives on how to better serve our current clients.
- Collaborated with cross-functional teams to enhance client service delivery.
Store Manager
Between the Lines Sports
Scottsdale, AZ
06.2023 - 08.2024
- Implemented sales strategies that improved overall store performance, maintaining 100k+ in monthly revenue with over 35% margin.
- Led all social media platforms to enhance our social presence.
- Maintained 3 high school softball and baseball teams to outfit them with uniforms and equipment while adding 5 others.
- Implemented sales strategies that improved overall store performance and increased customer engagement.
- Trained and developed team members to enhance service skills and operational efficiency.
Server/Bartender
Casino Arizona at Talking Stick Resort
Scottsdale, AZ
07.2023 - 11.2023
- Delivered prompt and courteous service to guests in high-volume dining environment.
- Collaborated with kitchen staff to ensure accurate order preparation and timely delivery.
- Maintained cleanliness and organization of dining area, enhancing guest experience.
- Assisted in training new servers on menu items and service protocols.
Education
Bachelor of Arts - Communications
Arkansas Tech University
Russellville, AR05-2022
Associate of Arts - General Studies
Maricopa Community Colleges, Gateway Community College
Phoenix, AZ05-2019
Skills
- Client relationship management
- Customer needs analysis
- Sales forecasting
- Sales strategy implementation
- Consultative selling approach
- Strong interpersonal skills to develop genuine relationships with clients
- Cross-functional collaboration
Interests
Timeline
Client Advisor
WorkBetterNow
03.2026 - 06.2026
Associate District Manager
ADP
12.2024 - 03.2026
Server/Bartender
Casino Arizona at Talking Stick Resort
07.2023 - 11.2023
Store Manager
Between the Lines Sports
06.2023 - 08.2024
Bachelor of Arts - Communications
Arkansas Tech University
Associate of Arts - General Studies
Maricopa Community Colleges, Gateway Community College