Armando Yescas
Mesa
Summary
Parts Manager with experience in product sales, expediting, inventory control, HVAC parts, mining parts, heavy equipment parts, construction parts, warehousing and assessing client needs.
Overview
20
20
years of professional experience
Work History
Parts Manager
Greenfield Dynamics
01.2017 - Current
- Oversaw all parts orders processing for walk in customers and incoming calls to ensure parts were ordered and delivered in a timely manner.
- Parts research for HVAC equipment such as boilers, chillers, water pumps, booster pumps, and expansion tanks were done on a daily basis with the use of physical and online parts manuals.
- Parts research with the use of Manufacturer extranet tools was also a daily task to ensure proper parts were ordered for select units.
- Parts sales, estimating and expediting were a daily task.
- Ensured all emergency orders were processed in time to get parts delivered to customer as requested.
- Managed warehouse inventory levels to ensure min-maxes were maintained on a monthly basis for all product lines.
- Developed a strong working knowledge of company ordering and invoicing processes.
- Developed a strong understanding of HVAC equipment company was responsible for.
- Developed and maintained good customer rapport for key accounts.
- Data entry for parts was done in preparation for the company moving to a new software system.
Parts Countersales / Warehouse
Road Machinery LLC
09.2004 - 10.2016
- Oversaw all parts orders processing, warehousing and invoicing procedures for customer on site store.
- Both internal and external customers were taken care of through on site store.
- Parts sales and expediting were a daily task.
- Parts research for haulage, mining and construction equipment was done with the use of parts and shop manuals, both physical and digital.
- All warehousing duties were performed daily including recieving parts into system, stocking shelves and racks, issuing parts out of system, picking and packing, shipping parts via UPS and FedEx and via Truck.
- Forklift work was done daily to load and offload shipments, stock racks, and deliver parts to customer shops.
- Weekly cycle counts were performed to maintain acurrate inventory.
- Invoicing open sales was done when purchase orders were received daily, maintaining good communication with customer purchasing department.
- Parts purchasing from misc. vendors was done to maintain warehouse stock levels.
- General upkeep of on site parts warehouse was done with safety in mind to avoid any accidents or MSHA violations that could arise working in a mining and warehouse environment.
- Weekly planning meetings were attended with customer supervisors to ensure parts were on hand for the following week's backlogs and to maintain good customer rapport.
- Contacted existing customers to discuss how their needs could be met through specific products and services, and to review current services and expand sales opportunities.
- Covered for off site store locations when needed.
- Developed and maintained good customer rapport, both internal and external.
- Developed a strong understanding of fleet equipment and parts research materials.
- Developed a strong working knowledge of parts ordering and invoicing software, as well as parts research software.
- Developed a strong understanding of customer billing and invoicing processes.
Education
High School Diploma - undefined
Ray High School
Kearny, AZ, 851372003
Skills
- Strong interpersonal skills
- Positive outlook
- Energetic and driven
- Strong computer skills
- Strong attention to detail
- Personable and friendly
- Self driven without supervision
- Safety oriented
- Strong leadership skills
- Good social skills, polite, and even tempered
- Fast learner
- Dependable
- Excellent communication skills
- Superior organizational skills
- Excellent memory
- Great customer service skills
Timeline
Parts Manager
Greenfield Dynamics
01.2017 - Current
Parts Countersales / Warehouse
Road Machinery LLC
09.2004 - 10.2016
High School Diploma - undefined
Ray High School
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