Job Search Status
Open to workDesired start date: 2 weeks notice
Open To Work
Armando Zuniga
Maricopa
Work Preference
Summary
Professional operations leader with consistent track record in optimizing processes and driving impactful results. Proven ability to lead teams, implement strategic initiatives, and adapt to changing environments with ease. Skilled in project management, process improvement, and resource allocation. Known for effective collaboration and delivering dependable outcomes.
Overview
13
13
years of professional experience
Work History
Director of Operations
Arizona Grease Services LLC
07.2021 - Current
- Streamlined operational processes to enhance service delivery and efficiency.
- Developed training programs to elevate team performance and ensure compliance with safety regulations.
- Implemented cost-saving initiatives that improved overall profitability of operations.
- Led cross-functional teams in executing strategic projects aligned with company goals.
- Fostered a culture of continuous improvement through regular process reviews and staff feedback sessions.
- Coordinated logistics and scheduling to optimize resource allocation across multiple service locations.
- Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
- Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
- Conducted regular performance reviews to assess team progress, providing constructive feedback and guidance for continuous improvement.
- Managed budgets and resources, optimizing allocation for maximum impact on business objectives.
- Oversaw growth of annual revenue from 800k to 1.7 million
Store Manager
Premier Feed and Pet
10.2018 - 07.2021
- Led daily operations to ensure optimal store performance and customer satisfaction.
- Developed and implemented staff training programs to enhance product knowledge and sales techniques.
- Oversaw inventory management, reducing shrinkage through effective stock control measures.
- Analyzed sales data to identify trends, adjusting merchandising strategies to maximize revenue.
- Managed vendor relationships, negotiating contracts to secure favorable terms for products.
- Implemented marketing initiatives that increased foot traffic and enhanced brand visibility in the community.
- Ensured compliance with health and safety regulations, maintaining a safe shopping environment for customers and employees.
- Approved regular payroll submissions for employees.
- Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
- Improved store layout for better customer flow and product visibility, leading to increase in average purchase size.
- Collaborated with other managers to develop company-wide initiatives aimed at improving overall performance across all locations.
Store Manager
Pet Club
03.2013 - 10.2018
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
- Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
- Oversaw daily operations to ensure compliance with health and safety standards, maintaining safe environment for both staff and customers.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Fostered a positive work environment by mentoring team members and promoting collaboration.
- Improved customer satisfaction through staff training in customer service and product knowledge.
Education
High School Diploma -
Maricopa High School
Maricopa, AZSkills
- Operational efficiency
- Operations oversight
- Strategic planning and execution
- Teamwork and collaboration
- Team leadership
- Staff training/development
- Decision-making
- Schedule management
- Revenue growth
- Customer service
- Proficient in Microsoft Office
- P&L management
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Director of Operations
Arizona Grease Services LLC
07.2021 - Current
Store Manager
Premier Feed and Pet
10.2018 - 07.2021
Store Manager
Pet Club
03.2013 - 10.2018
High School Diploma -
Maricopa High School