Armani Childs
Phoenix
Summary
Dynamic HCBS Coordinator at Arizona Autism with a proven track record in enhancing service delivery through effective communication and data tracking. Skilled in multitasking and organization, I developed training materials that empowered staff and improved client outcomes. Committed to fostering relationships and implementing individualized care plans for optimal client support.
Overview
7
7
years of professional experience
Work History
HCBS Coordinator
Arizona Autism
Phoenix
03.2023 - Current
- Coordinated scheduling and logistics for therapy sessions and client appointments.
- Developed training materials and resources for staff education on autism strategies.
- Facilitated communication between families, therapists, and administrative staff to enhance service delivery.
- Implemented data tracking systems to monitor client progress and outcomes effectively.
- Assisted in the development of individual care plans tailored to client needs and goals.
- Gathered and organized materials to support operations.
Porting Specialist
Verizon
Phoenix, AZ
11.2022 - 02.2023
- Analyzed customer feedback to enhance service delivery and improve user experience.
- Developed training materials for new team members, fostering knowledge sharing and support.
- Collaborated with cross-functional teams to streamline communication processes and boost efficiency.
- Implemented quality assurance protocols, ensuring compliance with company standards and procedures.
- Assisted in project management tasks, coordinating schedules and resources for successful outcomes.
- Reviewed data reports to provide insights on performance trends and inform strategic decisions.
Direct Service Worker
Foundation Senior Living
Phoenix, AZ
01.2021 - 10.2022
- Supported daily living activities for seniors, enhancing quality of life through compassionate care.
- Assisted in implementing individualized care plans, ensuring alignment with each resident's specific needs.
- Monitored and documented residents' health conditions, promptly reporting changes to healthcare professionals.
- Facilitated engaging activities that promoted social interaction and mental stimulation among residents.
- Trained new staff on best practices in patient care, fostering a collaborative team environment.
- Collaborated with interdisciplinary teams to optimize care strategies and improve overall service delivery.
- Developed strong relationships with residents and families, ensuring effective communication and support systems.
Caregiver
Valley Life
Phoenix, AZ
01.2020 - 12.2020
- Provided personalized care to clients, ensuring comfort and safety during daily activities.
- Assisted clients with mobility challenges, facilitating independence and enhancing quality of life.
- Developed and implemented individualized care plans in collaboration with healthcare professionals.
- Trained new caregivers on best practices for client care and safety protocols.
- Monitored clients' health status, documenting changes and reporting to medical staff as needed.
- Coordinated recreational activities to promote social engagement among residents.
- Fostered strong relationships with clients and families, enhancing trust and communication in caregiving.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted clients with activities of daily living, promoting independence and quality of life.
Education
High School Diploma -
James Madison Academic Campus
Milwaukee, WISkills
- Multitasking and organization
- Customer service
- Data entry
- Decision-making
Timeline
HCBS Coordinator
Arizona Autism
03.2023 - Current
Porting Specialist
Verizon
11.2022 - 02.2023
Direct Service Worker
Foundation Senior Living
01.2021 - 10.2022
Caregiver
Valley Life
01.2020 - 12.2020
High School Diploma -
James Madison Academic Campus