Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic

ARNOLD Burrell

Phoenix

Summary

Seeking Full-Time - social service counseling or case management position , to utilize my past experiences and ability to motivate & cultivate the next generation of critical thinkers to overcome the issues which destroy our communities .

Overview

21
21
years of professional experience
1
1
Certification

Work History

General Manager

Meritage Hospitality Group - Wendy's
Detroit, MI
01.2022 - 03.2025
  • Directed multi-unit restaurant operations, focusing on team management and employee development.
  • Coordinated weekly sessions with leadership.
  • Recruited, instructed, and nurtured team members.
  • Evaluated financial data for budget planning.

Regional Manager

Genuine Foods
Detroit, MI
08.2021 - 12.2022
  • Regional director Genuine Foods oversee regional operations, monthly visits to regional locations Do food safety audits with manager's recruitment retention set up new accounts etc

Outbound Sales Representative

AFNI
Tucson, AZ
07.2018 - 06.2020
  • - Inbound sales / sales chat Clients - Verizon Wireless top 10% in sales Provided superior customer support to every customer .

District Manager

Burger King
12.2015 - 07.2018
  • Maintain scheduling and event calendars.
  • Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.
  • Manage staff, preparing work schedules and assigning specific duties.
  • Direct and coordinate organization's financial and budget activities to fund operations, maximize investments, and increase efficiency.
  • Establish and implement departmental policies, goals, objectives, and procedures, conferring with board members, organization officials, and staff members as necessary.
  • Determine staffing requirements, and interview, hire and train new employees, or oversee those personnel processes.
  • Determine goods and services to be sold, and set prices and credit terms, based on forecasts of customer demand.
  • Monitor businesses and agencies to ensure that they efficiently and effectively provide needed services while staying within budgetary limits.

General Manager

Cosi Restaurant
04.2010 - 10.2015
  • Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.
  • Direct and coordinate organization's financial and budget activities to fund operations, maximize investments, and increase efficiency.
  • Determine staffing requirements, and interview, hire and train new employees, or oversee those personnel processes.

Substance Abuse Case Manager

Fordham Village /Jericho Project
The Bronx, NY
04.2004 - 04.2010

Facilitated group therapy sessions for clients.

Facilitated one-on-one therapeutic sessions for clients.

Conducted regular meetings to review case loads.

Facilitated initial meetings to gather essential information.

Education

M.Div -

Wesley School of Divinity
St . Matthew’s Kentucky
03.2022

Bachelor of Science - Business Administration And Management

Florida Memorial University
Miami, FL
05.1994

Skills

  • Administration and Management Active Listening Personnel and Human Resources Reading Comprehension Speaking Customer and Personal Service Critical Thinking Monitoring Social Perceptiveness Complex Problem Solving Judgment and Decision-Making Time Management Management of Personnel Resources Persuasion Writing Operations Analysis
  • Medical terminology
  • Vital signs
  • Customer service
  • Experience working with students
  • Hospitality
  • Management
  • Teaching
  • Presentation Skills
  • Research
  • Telemarketing
  • Restaurant experience
  • Shift management
  • Events management
  • Presentation skills
  • Cash handling
  • Human resources
  • Financial management
  • Payroll
  • Supervising experience
  • Analysis skills
  • Sales
  • Interviewing
  • Cash register
  • Inside sales
  • Outbound sales
  • Microsoft Excel
  • Communication skills
  • Computer skills
  • Conflict management
  • Cost control
  • Fast casual experience
  • Microsoft Office
  • Quick service & fast food restaurant
  • Negotiation

Certification

  • ServSafe
  • Pallet Jack Certification
  • Forklift Certification
  • Food Handler Certification

Accomplishments

Member of Iota Phi Theta Fraternity Inc.

Fraternity Chaplain Delta Xi Omega

Timeline

General Manager

Meritage Hospitality Group - Wendy's
01.2022 - 03.2025

Regional Manager

Genuine Foods
08.2021 - 12.2022

Outbound Sales Representative

AFNI
07.2018 - 06.2020

District Manager

Burger King
12.2015 - 07.2018

General Manager

Cosi Restaurant
04.2010 - 10.2015

Substance Abuse Case Manager

Fordham Village /Jericho Project
04.2004 - 04.2010

M.Div -

Wesley School of Divinity

Bachelor of Science - Business Administration And Management

Florida Memorial University
ARNOLD Burrell