Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic

ARNOLD Burrell

Phoenix

Summary

Seeking Full-Time - social service counseling or case management position , to utilize my past experiences and ability to motivate & cultivate the next generation of critical thinkers to overcome the issues which destroy our communities .

Overview

21
21
years of professional experience
1
1
Certification

Work History

General Manager

Meritage Hospitality Group - Wendy's
01.2022 - 03.2025
  • Directed multi-unit restaurant operations, focusing on team management and employee development.
  • Coordinated weekly sessions with leadership.
  • Recruited, instructed, and nurtured team members.
  • Evaluated financial data for budget planning.

Regional Manager

Genuine Foods
08.2021 - 12.2022
  • Regional director Genuine Foods oversee regional operations, monthly visits to regional locations Do food safety audits with manager's recruitment retention set up new accounts etc

Outbound Sales Representative

AFNI
07.2018 - 06.2020
  • - Inbound sales / sales chat Clients - Verizon Wireless top 10% in sales Provided superior customer support to every customer .

District Manager

Burger King
12.2015 - 07.2018
  • Maintain scheduling and event calendars.
  • Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.
  • Manage staff, preparing work schedules and assigning specific duties.
  • Direct and coordinate organization's financial and budget activities to fund operations, maximize investments, and increase efficiency.
  • Establish and implement departmental policies, goals, objectives, and procedures, conferring with board members, organization officials, and staff members as necessary.
  • Determine staffing requirements, and interview, hire and train new employees, or oversee those personnel processes.
  • Determine goods and services to be sold, and set prices and credit terms, based on forecasts of customer demand.
  • Monitor businesses and agencies to ensure that they efficiently and effectively provide needed services while staying within budgetary limits.

General Manager

Cosi Restaurant
04.2010 - 10.2015
  • Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.
  • Direct and coordinate organization's financial and budget activities to fund operations, maximize investments, and increase efficiency.
  • Determine staffing requirements, and interview, hire and train new employees, or oversee those personnel processes.

Substance Abuse Case Manager

Fordham Village /Jericho Project
04.2004 - 04.2010

Facilitated group therapy sessions for clients.

Facilitated one-on-one therapeutic sessions for clients.

Conducted regular meetings to review case loads.

Facilitated initial meetings to gather essential information.

Education

M.Div -

Wesley School of Divinity
St . Matthew’s Kentucky
03.2022

Bachelor of Science - Business Administration And Management

Florida Memorial University
Miami, FL
05.1994

Skills

  • Administration and Management Active Listening Personnel and Human Resources Reading Comprehension Speaking Customer and Personal Service Critical Thinking Monitoring Social Perceptiveness Complex Problem Solving Judgment and Decision-Making Time Management Management of Personnel Resources Persuasion Writing Operations Analysis
  • Medical terminology
  • Vital signs
  • Customer service
  • Experience working with students
  • Hospitality
  • Management
  • Teaching
  • Presentation Skills
  • Research
  • Telemarketing
  • Restaurant experience
  • Shift management
  • Events management
  • Presentation skills
  • Cash handling
  • Human resources
  • Financial management
  • Payroll
  • Supervising experience
  • Analysis skills
  • Sales
  • Interviewing
  • Cash register
  • Inside sales
  • Outbound sales
  • Microsoft Excel
  • Communication skills
  • Computer skills
  • Conflict management
  • Cost control
  • Fast casual experience
  • Microsoft Office
  • Quick service & fast food restaurant
  • Negotiation

Certification

  • ServSafe
  • Pallet Jack Certification
  • Forklift Certification
  • Food Handler Certification

Accomplishments

Member of Iota Phi Theta Fraternity Inc.

Fraternity Chaplain Delta Xi Omega

Timeline

General Manager

Meritage Hospitality Group - Wendy's
01.2022 - 03.2025

Regional Manager

Genuine Foods
08.2021 - 12.2022

Outbound Sales Representative

AFNI
07.2018 - 06.2020

District Manager

Burger King
12.2015 - 07.2018

General Manager

Cosi Restaurant
04.2010 - 10.2015

Substance Abuse Case Manager

Fordham Village /Jericho Project
04.2004 - 04.2010

M.Div -

Wesley School of Divinity

Bachelor of Science - Business Administration And Management

Florida Memorial University
ARNOLD Burrell