ARNOLD BURRLL

Sales Multi-faceted leasing consultant prepare leases , renewals customer service marketing services, create new business opportunities with vendors , community organizer .

• Completed day-to-day duties accurately and efficiently.
• Contributed innovative ideas and solutions to enhance team performance and outcomes.
• Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
• Prioritized and organized tasks to efficiently accomplish service goals.
• Identified needs of customers promptly and efficiently.
• Provided excellent service and attention to customers when face-to-face or through phone conversations.
• Assisted with customer requests and answered questions to improve satisfaction.
• Worked with cross-functional teams to achieve goals.
• Maintained updated knowledge through continuing education and advanced training.

• Regional director Genuine Foods oversee regional operations, monthly visits to regional locations.
• Do food safety audits with manager's recruitment retention set up new accounts etc.
• Directed regional operations to enhance food distribution efficiency.
• Collaborated with teams to implement quality control standards in food safety.
• Managed vendor relationships to ensure supply chain reliability and effectiveness.
• Oversaw training programs for staff to improve operational performance and compliance.
• Developed strategic initiatives to increase market share within the region.
• Analyzed market trends to inform product offerings and pricing strategies.
• Facilitated cross-functional meetings to align goals across departments and stakeholders.
• Implemented performance metrics to evaluate team productivity and service delivery.
• Identified opportunities for process improvements within the region's operations and led implementation efforts accordingly.
• Maintained relationships with key stakeholders, including customers, suppliers, government officials, and industry associations, promoting goodwill towards the organization.
• Developed and implemented regional strategies to increase market share and profitability.
• Analyzed team performance on weekly basis through review of in-depth reports.
• Led regular training sessions on new products and services for regional staff members.
• Resolved escalated customer complaints in a timely manner while maintaining high satisfaction ratings across all stores.
• Revitalized business plans and realigned company objectives to increase overall profits.

• Inbound sales / sales chat Clients - Verizon Wireless top 10% in sales.
• Provided superior customer support to every customer.
• Engaged customers through calls to promote products and services.
• Built rapport with clients to understand their needs and preferences.
• Utilized CRM software to track leads and manage customer interactions.
• Collaborated with team members to share best practices and strategies.
• Followed up on leads to ensure timely communication and support.
• Provided product information and answered customer inquiries effectively.
• Maintained detailed records of sales activities for reporting purposes.
• Participated in training sessions to enhance sales techniques and knowledge.
• Adhered to all company policies related to data security, privacy regulations and ethical standards in selling practices.
• Prepared weekly progress reports on sales activities and results achieved.
• Conducted follow-up calls with prospects to identify needs, propose solutions and close sales.
• Identified key decision makers within target organizations and developed relationships with them.
• Maintained an organized database of contacts and client information.

• Maintain scheduling and event calendars.
• Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.
• Manage staff, preparing work schedules and assigning specific duties.
• Direct and coordinate organization's financial and budget activities to fund operations, maximize investments, and increase efficiency.
• Establish and implement departmental policies, goals, objectives, and procedures, conferring with board members, organization officials, and staff members as necessary.
• Determine staffing requirements, and interview, hire and train new employees, or oversee those personnel processes.
• Determine goods and services to be sold, and set prices and credit terms, based on forecasts of customer demand.
• Monitor businesses and agencies to ensure that they efficiently and effectively provide needed services while staying within budgetary limits.
• Oversaw daily operations across multiple Wendy's locations.
• Managed staff recruitment, training, and performance evaluations.
• Implemented operational policies to enhance service quality.
• Coordinated inventory management and supply chain processes.
• Ensured compliance with health and safety regulations.
• Developed marketing strategies to increase local store visibility.
• Monitored financial performance and budget adherence regularly.
• Fostered positive customer relationships to improve satisfaction levels.
• Conducted regular store visits to ensure compliance with company policies, standards, and regulations.
• Managed all personnel matters within the district including recruitment, hiring, performance reviews, disciplinary actions.
• Provided ongoing coaching and training for store managers on how to maximize productivity and profits.
• Developed strategic plans for increasing sales, reducing costs, improving operations efficiency.
• Resolved customer complaints quickly and effectively while maintaining a high level of customer service satisfaction.
• Worked with direct reports to develop and implement action plans, improving operating results.
• Ensured that all stores met their monthly targets by providing guidance and support as needed.

• Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.
• Direct and coordinate organization's financial and budget activities to fund operations, maximize investments, and increase efficiency.
• Determine staffing requirements, and interview, hire and train new employees, or oversee those personnel processes.

• Facilitated group therapy sessions for clients.
• Facilitated one-on-one therapeutic sessions for clients.
• Conducted regular meetings to review case loads.
• Facilitated initial meetings to gather essential information.
• Facilitated support groups to promote recovery and community engagement.
• Collaborated with healthcare providers for integrated treatment approaches.
• Monitored client progress and adjusted care plans as needed.
• Provided crisis intervention and emotional support to clients in distress.
• Educated clients about resources and services available for recovery.
• Advocated for clients' needs within the healthcare system and community services.
• Documented case notes and maintained accurate records of client interactions.
• Assessed patients in active drug and alcohol withdrawal and provided interventions to manage physical and psychological withdrawal symptoms.