Arnold Manzi
Avondale
Summary
Program Supervisor at Arizona MENTOR with leadership and crisis management skills. Skilled in regulatory compliance and documentation, ensuring high-quality service delivery. Enhanced community engagement and family relations, fostering a supportive environment for individuals. Committed to maintaining safety and operational excellence while managing resources effectively.
Overview
2
2
years of professional experience
Work History
Program Supervisor
Arizona MENTOR
01.2024 - Current
- Staff Supervision – Hire, train, schedule, and guide Direct Support Professionals and other team members while ensuring performance standards are met.
- Direct Support – Step in as needed to assist individuals with daily living skills, personal care, health monitoring, and community engagement.
- Program Compliance – Oversee implementation of Individual Service Plans and ensure the program meets all licensing, regulatory, and quality requirements.
- Documentation & Reporting – Maintain complete and accurate records, including incident reports, billing logs, and health documentation.
- Family & Community Relations – Build and maintain positive relationships with individuals served, their families, guardians, and outside agencies.
- Budget & Resource Oversight – Manage staffing hours, program funds, and purchase of supplies while staying within budget guidelines.
- Health & Safety – Ensure a safe environment through facility inspections, staff training, emergency preparedness, and hazard reporting.
Education
Associate of Science - Computer Science
Glendale Community College
Glendale, AZ05-2026
Skills
- Leadership
- Communication
- Organization
- Time Management
- Problem-Solving
- Critical Thinking
- Attention to Detail
- Interpersonal Skills
- Crisis Management
- Cultural Competency
- Knowledge of Behavioral Health Practices
- Regulatory & Compliance Knowledge
- Basic Medical/Health Skills
- Computer Skills
- Documentation Skills
Timeline
Program Supervisor
Arizona MENTOR
01.2024 - Current
Associate of Science - Computer Science
Glendale Community College
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