Summary
Overview
Work History
Education
Skills
Languages
Additional Information
Timeline
Generic

Arslan Mardanov

Baku

Summary

Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction.

Organized Team Leader builds positive rapport, inspire trust and guide teams toward achievement of organizational goals. Strong facilitator adept at working cross-departmentally with co-management and top-level leadership. Excellent trainer and mentor.

Multi-tasking Team Leader well-known for executing successful, new Type initiatives. Creates dynamic and positive workplace culture to align with organizational mission and values. Trains new hires and mentors struggling workers to achieve overall team success.

Overview

17
17
years of professional experience

Work History

Team Leader

Azercell Telecom LLC, Contact Center
01.2013 - Current

Call Center Representative

Azercell Telecom LLC, Contact Center
08.2008 - 01.2013

Education

High - Business Administration, Turk Dunyasi Ishletme

Azerbaijan State Economic University
Baku
05.2008

Skills

  • Client Service
  • Performance improvement
  • Interpersonal Communication
  • Self-Motivated
  • Safety processes and procedures

Languages

Azerbaijani, Russian, Turkish
Native Speaker
English
Advanced
C1

Additional Information

Big experience of Call Center work and work with big teams.

Timeline

Team Leader

Azercell Telecom LLC, Contact Center
01.2013 - Current

Call Center Representative

Azercell Telecom LLC, Contact Center
08.2008 - 01.2013

High - Business Administration, Turk Dunyasi Ishletme

Azerbaijan State Economic University
Arslan Mardanov