Arzu Rahimova
Baku
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
18
18
years of professional experience
Work History
Director of General Affairs and Human Resources
MilliKart LLC
07.2022 - Current
- Managing of Human Resources, Business Processes Optimization and Management, Procurement, Administration staff, Corporate Secretary Divisions
Advisor to Chief Executive Officer
MilliKart LLC
02.2022 - 07.2022
- Responsible advisor for Business Process Management and Human Resources Management
Head of Career Center
INNAB LLC
10.2021 - 04.2022
- Responsible for implementing different HR related Projects.
- Perform Corporate and Embebbed HR roles.
- Worked well in a team setting, providing support and guidance.
Senior Specialist of HR Operations
PASHA Life Insurance
05.2017 - 06.2021
- Implement HR operational processes.
- Responsible for automation of HR operations, employee personal cabinet.
- Organizing Corporate Events.
- Initial performing internal communication functions.
- Coordination and automatization of Life Insurance process for employees.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Proved successful working within tight deadlines and a fast-paced environment.
HR Business Partner
IDEAL Perfumery&Cosmetics
06.2015 - 04.2017
- Responsible as HR business partner for retail section with 357 employees.
- Managed full cycle of recruiting, hiring, onboarding new employees, attestation for Niche and Lux consultants and replacement consultants.
- Identified HR training needs and conducted training for employees and leadership while recommending approaches to effect continual improvements in business objectives, productivity, and within company to reach business goals.
- Conducted exit interviews with employees leaving company to gauge areas of success and opportunities for improvement.
- Collaborated closely with retail team to develop and implement successful achieving sales plans.
- Integrated talent management process to include detailed analysis of potential talent gaps and development of career plans to identify and retain current talent and attract outside talent to business.
- Instructed shop managers on appropriate employee corrective steps.
- Recruited top talent to maximize profitability.
Human Resources Manager
MilliKart LLC
10.2006 - 05.2015
- Maintained company compliance with local laws, in addition to established organizational standards.
- Coordinated employee grievances and disputes in timely and professional manner by finding constructive solutions.
- Motivated employees through special events, and constructive feedback.
- Facilitated onboarding sessions and on-the-job training for new hires, to imporove knowledge and skillset.
- Organized "Learn and Share" after training program to promote collaboration and knowledge sharing.
- Semi annual and annual staff assessment, quarterly review of changes.
- Conducted exit interviews with employees leaving company to gauge areas of success and opportunities for improvement.
- Facilitated team-building activities and initiatives, improving collaboration and engagement.
- Conducted employee surveys and interviews to evaluate employee engagement and job satisfaction levels.
- Developed and maintained relationships with recruitment agencies, industry professionals and government agencies for successful recruitment efforts.
- Instructed senior leaders on appropriate employee corrective steps.
Fraud Prevention Specialist / FM Group Coordinator
MilliKart LLC
08.2005 - 05.2015
- Reviewed transactions to identify any suspicious activity.
- Reviewed reports and individual transactions which appeared suspicious to uncover possible fraudulent activity.
- Contacted clients directly to notify of fraudulent activity and minimize impacts.
- Proven ability to learn quickly and adapt to new situations.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Chargeback implementation.
- Analyzed large amounts of data to find patterns of fraud and anomalies.
- Provided fraud management trainings for contacted clients.
- Summarized all key information regarding investigation into detailed report for delivery to contracted clients.
Education
Human Resources
SPHRi Exam Preparation Period Till August 2023
Cetificate - Corporate Governance
Chartered Governance Institute UK
09.2022
CPD Courses -
HR Management (Level 7 Diploma)
06.2021
Certificate: HR Analytics -
Umut Koksal
2021
Certificate: Business English And Management Merger Course -
International TESOL
2021
Certificate: Talent Management - undefined
PMI
2021
Certificate: HR Analytics -
Mike Pritula Academy
2020
Certificate: HR Metrics and HR Analytics -
Peryon Academy
01.2019
Certificate: Capacity Building Training Program -
ADA University
10.2018
Certificate: Group Psycho-Theraphy -
Professional Psycho-Therapeutic League
10.2017
Certificate: Mathematics models in Human Resources Management -
Qafqaz University
06.2015
Master degree - Informatics and computer technology
Azerbaijan State Oil Academy
2007
Bachelor degree - Informatics and computer technology
Azerbaijan Technical University
2005
Skills
- Human Resources Law Expertise
- Human Resources Optimization
- Human Resources Department Processes
- Human Resources Audits
- Human Resources Records
- Human Resources Team Leadership
- Human Resources Administration
- Human Resources Management Software
- Corporate Governance
- Teambuilding and Corporate Events
- HR Analytics and dashboards
- Strategic Plan
- Procurement
- Business Process Management
Additional Information
- Achievements:
- Winner of PASHA Holding's Integrity Value in April 2021
- 2nd place in the Fibonacci game 2021 at PASHA Holding
- 2nd place in the Khamsa game 2019 at PASHA Life Insurance Company
- Letter of appreciation for the organization of the Corporate Event 2019 at PASHA Life Insurance Company
- Letter of appreciation for loyalty from MilliKart LLC in October 2015
- Letter of Appreciation from MilliKart LLC in 2006 for the First Fraud Management Training
- I graduated from secondary school No. 190 with honors
Timeline
Director of General Affairs and Human Resources
MilliKart LLC
07.2022 - Current
Advisor to Chief Executive Officer
MilliKart LLC
02.2022 - 07.2022
Head of Career Center
INNAB LLC
10.2021 - 04.2022
Senior Specialist of HR Operations
PASHA Life Insurance
05.2017 - 06.2021
HR Business Partner
IDEAL Perfumery&Cosmetics
06.2015 - 04.2017
Human Resources Manager
MilliKart LLC
10.2006 - 05.2015
Fraud Prevention Specialist / FM Group Coordinator
MilliKart LLC
08.2005 - 05.2015
Human Resources
SPHRi Exam Preparation Period Till August 2023
Cetificate - Corporate Governance
Chartered Governance Institute UK
CPD Courses -
HR Management (Level 7 Diploma)
Certificate: HR Analytics -
Umut Koksal
Certificate: Business English And Management Merger Course -
International TESOL
Certificate: Talent Management - undefined
PMI
Certificate: HR Analytics -
Mike Pritula Academy
Certificate: HR Metrics and HR Analytics -
Peryon Academy
Certificate: Capacity Building Training Program -
ADA University
Certificate: Group Psycho-Theraphy -
Professional Psycho-Therapeutic League
Certificate: Mathematics models in Human Resources Management -
Qafqaz University
Master degree - Informatics and computer technology
Azerbaijan State Oil Academy
Bachelor degree - Informatics and computer technology
Azerbaijan Technical University
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